At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Parts of the order were not complete but soon rectified the following day. 9/10 for customer service.
Good service perfect product
Just what I wanted perfect for job quick delivery no problems would use again
Great customer service, awesome communication, friendly and helpful staff, perfectly described products, impeccable delivery service with a pre delivery courtesy 'heads up' call. What's not to love! I'll definitely be using this firm again and again.
Good morning Mr Sanderson Thank you for your review and comments. We are sorry you are not happy with the material you ordered. We are looking into this problem with our supplier and hope to get it resolved as soon as possible. Kind regards Claire Austen Knapman Ltd
Fast delivery very well packaged
Easy ordering process. Delivered by helpful courier within a couple of days of ordering. Cut perfectly to ordered size. Would definitely recommend.
Ordering was simply and the product was delivered within 2 days.
My steel angles were expertly cut to size and whilst delivery was quoted as 5 days they arrived within 2. Very pleased overall.
Just what I ordered good price quick delivery