At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Customer service
21st April 2018

Parts of the order were not complete but soon rectified the following day. 9/10 for customer service.

Owners were extremely helpful lovely place to stay
18th April 2018

Good service perfect product

spot on
13th April 2018

Just what I wanted perfect for job quick delivery no problems would use again

11th April 2018

Great customer service, awesome communication, friendly and helpful staff, perfectly described products, impeccable delivery service with a pre delivery courtesy 'heads up' call. What's not to love! I'll definitely be using this firm again and again.

Value for money
11th April 2018

excellent service

Very good!
09th April 2018

Very good!

RE: Very poor
03rd April 2018

Good morning Mr Sanderson Thank you for your review and comments. We are sorry you are not happy with the material you ordered. We are looking into this problem with our supplier and hope to get it resolved as soon as possible. Kind regards Claire Austen Knapman Ltd

Austen Knapman
Excellent service
01st April 2018

Fast delivery very well packaged

29th March 2018

Easy ordering process. Delivered by helpful courier within a couple of days of ordering. Cut perfectly to ordered size. Would definitely recommend.

Excellent Service
28th March 2018

Ordering was simply and the product was delivered within 2 days.

Quality material, speedy delivery
28th March 2018

My steel angles were expertly cut to size and whilst delivery was quoted as 5 days they arrived within 2. Very pleased overall.

24th March 2018

Just what I ordered good price quick delivery