At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Good custumer service
20th February 2018

I get all my steel here, good price and quick delivery. The guys in the office are very helpful face to face and on the phone.

RE: Material and service good, delivery not so good.
20th February 2018

Good afternoon Thank you for your review. We are pleased to hear you are happy with your steel, but feel disappointed with the delivery and courier. I have contacted our local depot of Tuffnells to tell them of the situation and they were quite surprised as drivers from all depots across the UK should leave a card through the letter box if the parcel has been left in a safe place. They will be contacting your local depot so they are aware of this. They also send their apologises. We would also like to send our sincere apologies. Kind regards Claire Austen Knapman Ltd

Austen Knapman
Great service
14th February 2018

Really fast service

Efficient service
12th February 2018

Ordered and delivered as described a few days later. Great service.

Easy to use
10th February 2018

Easy website to use and to find what I needed was straight forward. Gave me a good price for the metal inc vat and derlivery price which I was happy with.

Mild steel angles
09th February 2018

Excellent service, very pleased

steel round bar
08th February 2018

fast efficient service highly delighted with service I received

Great experience
06th February 2018

easy to order arrived on time - thanks

Excellent service
31st January 2018

Couldnt ask for any better service

28th January 2018

From ordering to delivery, very professional and straight forward!

27th January 2018

Very good response, quick delivery, Cheers

Excellent service
22nd January 2018

Quality item. Quick delivery. Will be ordering from you again.