At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
My order of steel rods arrived promptly and well packaged. The rods are easily bent into position for supporting tall plants, as described by Monty Don on Gardeners World. I recommend this product.
easy to order and very prompt delivery. Well packaged.
Its a piece of steel !! ... good price spoiled by excessive shipping costs
Clean steel, cut to the right size, as ordered
cut to exact size
Easy online ordering.
No hassle
Items arrived as promised
Very good service
The Company Customer Service is really very good, but what lets things down is the delivery company, who really can't deliver properly at all. I received a delivery notification that came and went. I was told another day, that also came and went. Finally it was delivered but not without strenuous efforts by AK to get them to actually do that. Commendable of Austen Knapman - but a bad delivery service experience.
Exactly what I wanted at the right price.
used for weather stop at back of garage door perfect
Great product. Ages well. I use to make plant supports.
Clear website and prompt order processing.
Spoke to them on the phone, explained i was looking for the items quickly. Very helpful, dispatched as promised. Flat bar was good quality
Came fast
Ordered through website. Very easy and delivered super quickly.
Very quick delivery and the steel bars were just as hoped - perfect for plant supports
Order arrived quickly, very well packed and quality and accuracy of order 100%
would highly recommend , quick delivery
Informative, easily navigated website and delivery included in the purchase price.
Excellent service, pieces cut to size and quick delivery. Thank you
Great customer service, always delivers on time
Good price and free delivery. Would use again
6mm mild steel round bar used to make plant supports. Fast, efficient, polite delivery.
fast efficient service
easy to deal with - totally reliable