Frequently Asked Questions

Do I have to buy full lengths of steel?

No, we can cut to your requirements on any of our stocked lengths. The only exception is sheet material which although we can cut to size you will be charged for the full sheet, and be provided with the offcut.

How do I pay?

We accept online payment from all major credit and debit cards using SagePay who have industry leading data security standards. Alternatively, if you already have a PayPal account you can pay quickly and easily through that.

What are your opening hours?

We are open from 8am to 5pm Monday to Friday. Steel, tools and welding equipment can be bought from our online shop 24 hours a day, seven days a week.

How will my order be delivered?

For deliveries local to us we use our own fleet of vehicles. For orders further afield we use a range of couriers, depending on the size of your order we select a courier to suit.

What is your returns policy?

For any item that is cut to size or special order there will be a re-stocking charge. Unfortunately for some items we are unable to re-stock, but phone us for more information. There may also be a collection charge if you are unable to return the item to us yourself.

What is your delivery area?

UK Mainland, other area's including Scottish Highlands and Islands will be subject to a surcharge. Click here to view our full delivery policy and rates.