At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

excellent
24th July 2024

excellent staff support and product quality as previously stated

Ianj9870
Excellent service as always
17th July 2024

Really friendly service

Godbersontour
Great service
30th May 2024

So easy order and collect when it’s ready great people to deal with

Mikecouch460
Good
14th May 2024

We will order more products

Eddie.george
very good
30th April 2024

All good thanks

John.streak
Great product, speedy delivery
27th April 2024

great product, delivered fast

Cretugabrielleonard
Online order
11th April 2024

Website was easy to use and find what I was looking for and the communication was good during the order process. We picked up the order from the shop with no problem, even added extra items which the staff sorted there and then for us. All in all, great service.

Hallettshaun
Easy and fast service,
11th April 2024

This was an easy and fast service, nice to navigate Web site. What seem reasonable value. Very pleased, would and probably will use again... many thanks

Nickwarner812
Mild steel rods
09th April 2024

Excellent product and competitive pricing. First class service, packaging and delivery.

Itsamesandie
Excellent service
23rd March 2024

Excellent service from the team regarding returns and refund

Marius.kiudulas
Great
13th March 2024

Simple no fuss

Lord.ian
Order
07th March 2024

Easy to order from website Delivered where I wanted it .

Ja.contractors
Excellent service
26th February 2024

Delivered on time

M.mcgettrick
Edleigh
17th February 2024

Excellent service! All done on website which was fast and easy to use. Very prompt in delivering steel. Highly recommend

Alex.edsw
Very good!
06th February 2024

Fast delivery and easy to use website, top quality steel!

Thomasjamesbracher
Excellent
30th January 2024

Excellent service

S.rogers570
Good people to deal with ..
10th January 2024

Very easy to order. Pleasure to deal with on collection Would use again and recommend to others.

Peterdale8
Fast delivery and good service
09th January 2024

Delivered in a couple of days! Happy with the service!

Ninocarpin
Good first time experience.
27th December 2023

Fast, simple, organised, and nice people. Small order and a bit pricy but worth the convenience and reliability of service.

Jeff
Good
14th December 2023

Received exactly what I ordered very promptly. No complaints.

Brent.smithers
Great!
14th November 2023

Swift and accurate handling of order.

Me
Very good service and staff very help full.
25th October 2023

The steel tube was ready for collection on time and the staff were very help full. Will be back for more. Thanks

J.palfrey
Excellent
13th October 2023

Great service

Neil.forbes63
Delivered extremely quickly well packaged
13th September 2023

Second time I’ve ordered from here years apart and service was as good as remembered. Product as described

Sarah
No job too small...
13th September 2023

As a school technician I've used A. K. for some years now, their service and supply has always been flawless. Our school uses them less these days as sadly metalwork is no longer part of the GCSE, but I keep going back for my own projects, small quantities. Cut to size, ready to collect, I look forward to using them in my retirement. We'll done A. K.

Country.couzens
Mild steel iron
22nd June 2023

Good quality material, cut to the required length.

Steve.fusco41
Excellent
12th May 2023

Great customer service, very easy online process, very fast delivery securely packaged

Helenapetch