At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Goods turned up in the time quoted so very happy with the service.
Quick delivery at a reasonable price for something so awkward and heavy.
From ordering to receiving, 3 days. You won't get better. Thank you
As ordered , quick delivery. Happy buyer. Will use again. Thank you everyone at Austen Knapman.
Goods arrived on time and well wrapped.
I get all my steel here, good price and quick delivery. The guys in the office are very helpful face to face and on the phone.
Good afternoon Thank you for your review. We are pleased to hear you are happy with your steel, but feel disappointed with the delivery and courier. I have contacted our local depot of Tuffnells to tell them of the situation and they were quite surprised as drivers from all depots across the UK should leave a card through the letter box if the parcel has been left in a safe place. They will be contacting your local depot so they are aware of this. They also send their apologises. We would also like to send our sincere apologies. Kind regards Claire Austen Knapman Ltd
Really fast service
Ordered and delivered as described a few days later. Great service.
Easy website to use and to find what I needed was straight forward. Gave me a good price for the metal inc vat and derlivery price which I was happy with.
Excellent service, very pleased