At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Exellent service
12th November 2019

I bought a meter of angle iron it arrived very quickly was well protected for transit and is a good quality product I would recommend this company and this product

Revbholmes
Order of flat steel bar.
07th November 2019

I found the site difficult to use so. I telephoned, the lady who took the order was very helpful even when I added to the order a few days later. The product was as described and in perfect condition. Your customer service deserves 10 stars, the delivery company, Tufnell kept me updated and delivered exactly when they told me, the driver was very helpful. Tuffnells are a good ambassador for your company. I would recommend you to a friend. Thank you for all your help.

Tony.keeley
100%
05th November 2019

Would shop here again Really good prices

Madison_ward98
Great service
30th October 2019

Great service

Jbandmv
Quick delivery and perfect condition
29th October 2019

Really quick delivery and the driver was very polite

Dave.fraser
great product and prices and first class delivery
29th October 2019

great product and prices and first class delivery

Dnevans
Mild steel bar.
27th October 2019

Good quick service at reasonable price.

Terryjcarter
easy ordering
26th October 2019

Order arrived when expected Quality and packing good

Juneharding
Professionally handled order and fast delivery
24th October 2019

Easy to deal with and quick delivery

Jmsboulton
Very happy thank you
23rd October 2019

Simple, no hassle buying

Ropeaccessdorset
Great products, good price and swift delivery
21st October 2019

Great products, good price and swift delivery A++ many thanks

Alex.mattelaer
Good product, good price, good service.
15th October 2019

Rods cut to size as ordered, good quality and good price. Will recommend.

Graham.kingart
Excellent service
15th October 2019

Good product competitive price excellent service and communication

Clarkebill
Good service
11th October 2019

They were great

Pjamesoffshore
Hassle free purchase
11th October 2019

Hassle free website easy enough to navigate prices are good cheaper then wickes overall I will buy from again

Styles6662001
Excellent service, speedy dispatch
09th October 2019

Very pleased with product which you dispatched quickly. Only criticism would be your delivery agent Tuffnells who failed to deliver on four occasions.

Geoffroads
Easy and fast
08th October 2019

Easy fast and good website

Farley_charlie
Excellent service
06th October 2019

Website was easy to navigate and product was delivered promptly.

David
Mild Steel Angle 40x40x6mm
04th October 2019

I ordered this on behalf of a 'non-internet savvy' neighbour and he is absolutely delighted with the it. In just 7 days he went from having no idea from where he could source it to having it in his possession! The website was very easy to navigate and the ordering and delivery process excellent. Well done Austen Knapman.

David
Exactly as expected
01st October 2019

Exactly as expected and prompt delivery

Shackel88
Very helpful
26th September 2019

Definitely use again

S.ellis76
Very helpful
26th September 2019

Definitely use again

S.ellis76
Great service
26th September 2019

Very helpful

S.ellis76
Great service and value
25th September 2019

Good to deal with Very helpful customer service

Notterd
Great product & helpful people
24th September 2019

This company must be one of the easiest to deal with that I have ever used. Good price, service and you can actually talk to someone about your order. 10/10

Notterd
No Issues, 5* Service
24th September 2019

I found what I was looking for easily, it was reasonably priced, cut to size and despatched quickly. It was well packaged, delivered on time and exactly as described

Georgierathbone1991
flynte
20th September 2019

Service second to none, I ordered on line and with in a couple of hours I had an email I got an email from them saying that my order would be ready for collection the next day. I opted to collect my self as it only a few miles from home, but on orders over a certain amount delivery is free. The staff are really good and helpful, and I would recommend to any one that asks, and I will be buying my Steel and other items as they have a shop on site. One last thing thankyou to every one at Austen Knapman.

Flyntevandermeulen