At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Exactly what I needed
I got exactly what I ordered and in a very timely manner
great service perfect
Website was easy to use and steel turned up quickly . Would use again
Wrong item was sent out initially, but Kim arranged for replacement which arrived very swiftly. Mistakes happen, but the AK team handled it perfectly.
High quality tube, very uniform, neat welded seam.
Had just what I needed as specified by my structural engineer, even kept my unreasonable building inspector happy!! A1.
I use these bars as plant supports, they are great and not phased by a stoney soil
Have placed 3 orders over the years, service is always excellent
Courier damaged delivery - replaced by overnight courier.....thank you
Second time I have used this company, once again good service and quick delivery.
Excellent prices & helpful friendly service. Can recommend. Many thanks
Helpful and knowledgeable advice.
Perfect product, good price and excellent service. Ordered and collected within 1 working day! Thanks 👍
Well packed, delivered quickly, good value. Thank you!
Thin enough to bend into shape but strong enough to support plants. Made into both hooped and straight supports. Highly recommended.
Excellent product at a good price. Fast delivery. Many thanks
I’m a DIYer & sought advice & supply of this product. From initial enquiry to fast delivery I received fantastic service. Job is now complete & huge thanks to the Austen Knapman team.
Exactly what I needed. Fast delivery, good price. Excellent service.
All the steel I purchased are of excellent quality and cut perfectly! Thank you, Austen Knapman!
Although I made a mistake and didn't order enough of what I needed, Austen Knapman was brilliant and was able to add the missing items to my order. The guys I spoke to were friendly and very helpful and I'd definitely recommend them to anyone!
Easy to use website, good communication, delivered on time and well packaged. Thanks!
