At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

really good information, quite cheap, fast shipping
15th March 2019

I enjoy with web site, simple to choose what you need

Good service and product
08th March 2019

Bought some metal online for pick up from my local branch. Message to say it was ready and collected right away.

Steel bars
07th March 2019

Goods as expected, well packed and delivered promptly.

Service good.
07th March 2019

Website easy to use. Service prompt and reliable.

Box section
06th March 2019

Good product, quick delivery

Highly recommended
06th March 2019

Fantastic service quick delivery good quality products

Excellent service
27th February 2019

If you can better the level of service you offer I would be very surprised, I am completely satisfied

easy and quick
26th February 2019

easy and quick to order with fast delivery

Excellent service
26th February 2019

What more can I say

Square section mild steel
26th February 2019

Good product and excellent service!

Easy to order and get what you want.
22nd February 2019

An all round good service.

08th February 2019

Easy to use site, straightforward to order goods, safe and prompt delivery. Highly recommended.

Mild steel flat bar 3mm
04th February 2019

Perfect measure, fast delivery!

Did not receive order.
31st January 2019

We did not receive the order which was not their fault . but the order was resolved quickly, friendly and had it the next day . That’s is what counts for us when things go’s wrong and how swiftly it was handled , very professional company. We definitely will buy again .

Very good.
22nd January 2019

Good site to use and very prompt delivery. I didn't need customer service so unable to comment.

Right product
16th January 2019

Competitive price,good service

Great service
15th January 2019

Product spot on, and good quick delivery

Late arrival
11th January 2019

Steel ok but took a long time to arrive

Reliable Supplier
10th January 2019

Order was actioned and dispatched quickly, item was as described and priced keenly.

excellent service
17th December 2018

very good

Quality product, reliable service.
14th December 2018

The product and service were both up to expectations. Thank you.

Very pleased with the order.
13th December 2018

6mm steel cut to 1.8m lengths to make plant supports. Very pleased with the purchase.

Just the job
11th December 2018

Package arrived very promptly and was just what i need.

Brilliant service.
11th December 2018

Excellent service, very pleased with my purchase of 25 x 25 mm steel angle iron. It was delivered quickly and was well wrapped for transit.

Great, fast service, quick delivery, very good when your in a hurry .Excellent
06th December 2018

Great, fast service, quick delivery, very good when your in a hurry. Excellent

Top class service
05th December 2018

Would use again, easy online system everything arrived on time as as described

Excellent Service
30th November 2018

Had a mishap with the item I ordered being sent out incorrectly. I rang and spoke to a very helpful member of staff. All sorted out quickly and efficiently. Will most definitely be using again