At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Excellent service from the team regarding returns and refund
Simple no fuss
Easy to order from website Delivered where I wanted it .
Delivered on time
Excellent service! All done on website which was fast and easy to use. Very prompt in delivering steel. Highly recommend
Fast delivery and easy to use website, top quality steel!
Excellent service
Very easy to order. Pleasure to deal with on collection Would use again and recommend to others.
Delivered in a couple of days! Happy with the service!
Fast, simple, organised, and nice people. Small order and a bit pricy but worth the convenience and reliability of service.
Received exactly what I ordered very promptly. No complaints.
Swift and accurate handling of order.
The steel tube was ready for collection on time and the staff were very help full. Will be back for more. Thanks
Great service
Second time I’ve ordered from here years apart and service was as good as remembered. Product as described
As a school technician I've used A. K. for some years now, their service and supply has always been flawless. Our school uses them less these days as sadly metalwork is no longer part of the GCSE, but I keep going back for my own projects, small quantities. Cut to size, ready to collect, I look forward to using them in my retirement. We'll done A. K.
Good quality material, cut to the required length.
Great customer service, very easy online process, very fast delivery securely packaged
Price seems similar to others, but much more variety than most. Excellent, prompt service, but disappointing amount of rust on some tubes,and a dent in one of them which must have been present when it was cut to length.
Very good service
Good website, easy to use, fast service
Easy to use website , nice for a company to use imperial measurements as well as metric
On time delivery
top service
Had problem with delivery but you soon sorted that out thankyou
very fast and friendly service, I have already ordered the product several times, and I will order again in the future, I recommend
Very quick delivery and a well engineered piece at a reasonable price.