At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Certainly be using the company again. Really well structured website. clear and informative. When I had placed my order I was well informed of the delivery day. I was also very pleasantly surprised to see it arrive after only 4 days!
Best customer service I've had in a long time.
Great quality, service and value
Very happy with price and delivery and gate looks good
Easy to order and delivered on time, all I require
Saw these being demonstrated on Gardeners World and found your advertisement in Gardeners a world Magazine. After struggling to find decent plant supports decided to follow Monty’s advice and make my own. These are absolutely brilliant, so easy to make and do the job so well, very strong and will last a long time. Delivery was very quick and efficient, will use you again.
Easy online order fast delivery
Material ideal for the use l required
Although I have not yet used my rebars they look good quality
I must admit the deliver was one of the best and fast the product could NOT be better I intend to use the steel to make plant supports . doing it this way have the cost a good company to deal with
Speedy and efficient delivery
Prompt service despite the corona virus lockdown
top service, thanks!
Goods came very quickly. Very helpful when I phoned with a query about the delivery.
Easy to order and very prompt response and delivery .
Part ready promptly & exactly as ordered. Ready for collection as ordered. Can’t fault it.
Polite informative cnversation re order
Wanted to make some garden supports after watching Monty don—these are perfect—2.5 mtr lengths —p&p knocks the price up substantially though
Easy to order and delivered promptly.!
My initial order contained some round bar of the wrong size. Spoke to excellent sales agent on the phone who apologised, said I should keep the incorrect size FOC, and immediately posted the correct product which arrived by return the next day at no extra cost to me. I have only modest need for small quantities of steel, but I will go to Austen Knapman every time.
Nice to have cut to size. The channel is for the restoration of A 1930's motorcycle. Perfect.
Goods arrived as advertised, really quick delivery too and well packaged.
Nice to have cut to size. The channel is for a 1930's motor cycle t