At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Brilliant
06th September 2021

Good service, quick delivery, had struggled to find anywhere else that would do the small amount I needed but very pleased with service

Javablue68
Quick and efficient
31st August 2021

Box section came through within a couple of days, securely protected and did the job as I wanted

Philthomas120
Perfect Service
31st August 2021

Quick and perfect service

Jimmyfox53
excellent service
20th August 2021

web site easy to use. items arrived well packed and on time

Helenrussell63
standard delivery acceptable
19th August 2021

Item supplied using standard delivery procedure and was carried out in a reasonable and timely manner.

Dtbwright
Support bars
18th August 2021

Excellent, quick, efficient

Caroline
Issues but”
09th August 2021

Half of my order went missing during shipping. But one phone call and the staff were very helpful. New shipment arrived promptly and follow up calls to confirm I was satisfied.

Neil
Speedy service
05th August 2021

Needed precise dimension pipe, what i wanted is what i ordered and its what i got. Perfect. Speedy service too.

Craig.mcconnell
Excellent service.
05th August 2021

Prices are competitive in an ever changing market but what stands out is the quality of service plus the fact the material is sawn and not guillotined. The website is easy to use and the company is just down the road . I would recommend this company and will be using them again in the near future.

Elderrider
Round bars for garden supports
03rd August 2021

Great website, very easy to order. Did phone to ask about collection. Nice customers service. Text message saying order was ready (next day response). Very pleasant people in order office. Great service. Bars ideal for making Monty Don garden supports.

Tomoll
Excellent
03rd August 2021

On time and we'll packaged.

Craig640
Steel round bars
02nd August 2021

Bought these for mum so she could have Monty Don’s supports for her plants. We’re exactly what we needed. Easy ordering process and quick delivery.

Ccrosby1
Steel rod
02nd August 2021

Brilliant service

Parrotts21
Good service as usual
23rd July 2021

Good service as usual

Philatlarge
Service
22nd July 2021

Delighted with my purchase. Very quick delivery and excellent communication. Tremendous service.

Jean.wynne
Perfect
21st July 2021

Just what I ordered and delivered quickly as well. Would use again without any hesitation.

Ads-uk
It doesn't get any better than this....
15th July 2021

Easy, smooth experience, and promptly delivered. Simply can't fault Austen Knapman.

Rmcc
Great service
15th July 2021

Very easy process for ordering and prompt delivery. The cost including delivery was cheaper than collecting from a local supplier.

Cdbarrett49
Excellent service
05th July 2021

Great rods for garden support

K.jones366
easy to use site
01st July 2021

easy to use site

M40mgm2013
Exceptional Service
28th June 2021

When the couriers lost the origin consignment, AK instantly dispatched a replacement package without any problems at all. Very impressed with the company

Dave.laughlin
Amazing service
25th June 2021

Can not fault the service from ordering to delivery 10/10

Petermay54
easy
24th June 2021

Metal ordered online website easy to use

Retiredpm64
Efficient firm
22nd June 2021

Correct product, swift delivery. Excellent transaction

James.taylor.787
Good quality
15th June 2021

Quickly delivered

Keithmvickers
Excellent
10th June 2021

Fast,efficient service. Very happy. Would recommend to all.

Trevorvgibbs
steel rods 6mm
03rd June 2021

Easy to make into plant supports

Tredpath73