At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
It took a few days for my order to be acknowledged but then everything flew through like a dream. Drop a star for initial wait, but otherwise excellent.
Came when it said it would.
Delivered to specification
Fast and great communication
absolutely perfect, and I will definitely be buying from you again in the future should I require more!
Thank you for an all-round great service.
Easy to use website
Absolutely perfect. Cut to exactly as required. Highly recommend
Product was great, arrived on time. The neighbour (from round the corner) who brought it to us said it had been left in his front garden, even though there was someone in all day.
Thank you for a first rate service everything i ordered was spot on. cheers
Can't fault the whole process and dealing with this business
Arrived in 5 working days as specified
A lovely company to do business with! Always happy to help you! And great metal with minimal mill scale ! Great job guys and gals !!
Great service and prices with quick turn around and delivery. The choice of sizes is excellent. It's so nice to be able to minimize waste and buy only what you require without having to stick to standard sizes like all the other companies. So glad I came across this site/company.
Good friendly service.
Very good service and product
I have ordered twice now and both times my orders were processed and delivered quickly
Was struggling to find a decent company to deliver me a Universal beam in time and at a decent price . Very happy with my purchase and in the future i will be ordering more . Many thanks for great service
This was my second order. Perfect width and thickness for what i need and you only pay for the lengths you want. I'll be ordering again. Thanks guys.
Good product, good price, good service
Ordering was straight forward. I was kept informed about the progress of order at every step and it was delivered perfectly as predicted
It was great to actually get what I want at a great price and smooth delivery being informed all the way through, will recommend you to anyone thank you
Good communication and item ready for collection at agreed time
Delivered as promised, packed well. Cut perfectly to request spec. Slotted straight in Many thanks.
Order arrived earlier than I hoped - in just a couple of days. Tuffnells fulfilled the order with a great delivery driver who persevered to find us despite only having a post code.