Any reference to "you" or "your", means you as a user of our website at www.austenknapman.co.uk ("Website"). Any reference to "we", "us" or "our" is to Austen Knapman Limited.
WHAT INFORMATION DO WE HOLD ABOUT YOU AND HOW IS IT COLLECTED?
We may collect and process the following data about you:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
In addition, in common with many other online services, we may use "cookies" or other devices to store and sometimes track information about you (see section entitled "Cookies and other such devices" below).
HOW DO WE USE INFORMATION ABOUT YOU?
We use information about you to help us provide you with a more personalised service which is tailored to suit your needs.
Your personal information may be used by us to:
Where and only where you have provided your prior consent we will:
To unsubscribe from receiving any such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
WHERE DO WE STORE YOUR PERSONAL DATA?
AMENDING YOUR INFORMATION
Where you register your details for certain services and open a user account that you can then use to access and log on to use those services, you may change or update your user name and password or other details at any time via your account. You must make sure that you update details as soon as possible with any and all relevant changes.
COOKIES AND OTHER SUCH DEVICES
A cookie is a small amount of data sent from our server and stored on your computer's hard drive. Cookies help us to provide you with a good experience when you browse our Website and also allow us to improve our Website.
Cookies that are strictly necessary for the operation of the Website:
Other uses of cookies (where you have consented to such use):
Other cookies outside of our control
We may use external services such as YouTube, Twitter or Facebook, to display certain content on our Website. We cannot prevent such websites from collecting information about your usage of their services on our Website, for example, number of plays of a video.
Like many other organisations, we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a number of cookies in order to evaluate your use of our site and enable us to carry out actions including (but not limited to):
Google stores the information collected by these cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
See this link for how to reject or delete this cookie: http://www.google.com/intl/en/privacypolicy.html
How do I manage & delete these cookies?
Find out how to disable/enable cookies by clicking on the “Manage Cookies” section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org.
WILL WE SHARE YOUR INFORMATION WITH THIRD PARTIES?
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may pass your information to other parties as follows:
We do not disclose information about identifiable individuals to our advertisers or other organisations we work with, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help these organisations reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
We do not pass or sell your personal information to third persons for any other purpose than those set out above. Any marketing referred to in the section entitled "How do we use information about you?" is conducted by us on behalf of third parties and they do not have any access to your data unless you yourself choose to contact them.
Always think carefully before disclosing your personal information or other information to other users of the Website or otherwise posting your personal information on the Website. It is important that you are aware that any of your personal information or other information which you disclose to another user may then be disclosed on the Website by that user. We have no responsibility or control over the contents of communications made between users of the Website.
Security/how do we protect your information?
We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of:
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If registered with our Website, we will store your password. To protect security, we do not have access to or visibility of any passwords on our system. Should you forget your password, we will send you an email to the email address you have registered with us and provide a link to reset your password with a new one.
Newsletter & Marketing
We will send you marketing messages via email if you have agreed for us to do so. To stop receiving these messages you can click the unsubscribe link in the email, login to your account or contact our customer services.
You can email us with any questions, queries or complaints at email@example.com.
We are registered under the Data Protection Act 1998 and have notified the Information Commissioner's Office about our data processing activities under registration number Z6118129.