At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

4.9/5
Rated by 1668 customers
Good quality box
03rd December 2024

Good quality box section welded nicely with 2.5 mm mild steel rods

Luke cannings
Excellent service and excellent quality steel
15th November 2024

Excellent service and excellent steel quality 👌

Scott1368
great product and fantastic service
05th November 2024

easy to order online and very fast turn around highly recommended

Simon
great product and fantastic service
05th November 2024

easy to order online and very fast turn around highly recommended

Simon
Great service
07th October 2024

Product di the job perfectly and delivery was excellent

Andy.birmingham
Easy to order custom size and timely delivery
26th September 2024

Easy to order custom size and timely delivery plus reasonable price. Very satisfied. Regards, Vladimir

Vladimir.vakhrameev
Great company
16th September 2024

Nothing was too much trouble, was only a small order but they went out of there way to be really helpful. Many Thanks

Dlassman
Rsj
10th September 2024

Rsj well painted so should not rust and delivered quickly

Rob35m
Very good seller with a great range of products
09th August 2024

Very good seller with a great range of products at excellent prices, all with quick delivery

Steve.fusco41
Great for plant supports
04th August 2024

We’ve bought these before for making plant supports for the garden, as shown by Monty Don on Gardeners World. The rods are easy to bend into shape, and work effectively. Delivery was amazingly fast. Would totally recommend this company.

C.ingham1
5 stars services
26th July 2024

I contacted the customer service. They are very friendly. They listened my questions and resorted it exactly. The goods delivered on my requested date. I really appreciated your excellent service. Thank you !

Gyz345
Just what I needed
25th July 2024

The tube fit Perfectly 👍🏻 The delivery came early and the driver was happy and helpful.

Bobaroo76
excellent company
24th July 2024

excellent service from order thru to delivery,products are excellent quality and so is all staff corrispondance all the way thru,start to finish,highly recommend this company for any and all future metalwork products

Ianj9870
Great service, fast delivery
23rd July 2024

Great service all round, really happy with the metal rods and they make amazing plant supports. Love the finish now they’ve gone rusty.

Info
excellent
19th July 2024

Very prompt and efficient service

Dchrisbyass
Usually order timber
17th July 2024

Spot on orded 9 15 Sunday evening. On the doorstep 8 00 Thursday morning. Packing excellent. Ordered flat bar and rod. Excellent prices. I shall return . Thank you

Twissellh
Substantial piece of kit!
17th July 2024

Significantly more substantial than I was expecting, extremely strong and well made

Godbersontour
Brilliant service and product
11th July 2024

Only a small order of flat bar cut to various lengths but very easy to order online, competitive price and quick delivery. thanks

Stevecrocker911
good service - very quick
25th June 2024

very happy with the customer service, the range of items, the cost and then the speed and safe delivery ...thanks!

Pzprints
steel angle as ordered
17th June 2024

does the job for garden stakes drilled, painted and pointed

Fraysgate
Easy to order and quick delivery
06th June 2024

The website makes ordering a breeze. You can easily add and remove items from your cart to see the updated total instantly.

Cjs.2
Perfect
30th May 2024

Great service

Mikecouch460
Good service
29th May 2024

Makes projects easier when cut to size, delivery driver helpful and polite

Phils_ipad
Happy customer
28th May 2024

Happy customer!

Cscoles
Excellent product, service and delivery.
11th May 2024

Excellent product, service and delivery.

Prrobbins
great
27th April 2024

speedy delivery

Cretugabrielleonard
Great service very fast
26th April 2024

A very fast service, well wrapped and a good price/ quality of material

Juliusschoonhoven