At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Swift delivery
09th July 2020

Speedy and efficient delivery

Lesley.carpenter3
Great service
08th July 2020

Great products

Sarahandmartin.0
Prompt delivery and well packaged goods.
06th July 2020

Prompt service despite the corona virus lockdown

Ben
perfect
03rd July 2020

top service, thanks!

Dend213
Excellent.
03rd July 2020

Goods came very quickly. Very helpful when I phoned with a query about the delivery.

John.gummerson1948
Excellent service
02nd July 2020

Easy to order and very prompt response and delivery .

Tony Chilton
Excellent service
30th June 2020

Part ready promptly & exactly as ordered. Ready for collection as ordered. Can’t fault it.

Awchurch559
Good
30th June 2020

Polite informative cnversation re order

Robert
Excellent
29th June 2020

Wanted to make some garden supports after watching Monty don—these are perfect—2.5 mtr lengths —p&p knocks the price up substantially though

Brad3714
Exactly what I needed
29th June 2020

Easy to order and delivered promptly.!

Ra.salmon
Great customer service
27th June 2020

My initial order contained some round bar of the wrong size. Spoke to excellent sales agent on the phone who apologised, said I should keep the incorrect size FOC, and immediately posted the correct product which arrived by return the next day at no extra cost to me. I have only modest need for small quantities of steel, but I will go to Austen Knapman every time.

Johnkenward
Quick delivery
25th June 2020

Nice to have cut to size. The channel is for the restoration of A 1930's motorcycle. Perfect.

Keithbuckingham2000
Perfect
25th June 2020

Goods arrived as advertised, really quick delivery too and well packaged.

Vincent
Quick delivery
25th June 2020

Nice to have cut to size. The channel is for a 1930's motor cycle t

Keithbuckingham2000
good
25th June 2020

arrived well packed and on time.

Jim_eggleton
Perfectly Cut Mild Steel Flat Bar
25th June 2020

Easy website to use. Great delivery time (3 days) Bars cut perfectly to specification given. Excellent service and would use A.N. again!!

Richardlaurence
Great
18th June 2020

Great product, great price great service

Daniel.camilleri
Great
17th June 2020

Well happy vast delivery

Del38
Review
17th June 2020

Arrived very quickly, exactly how I needed it. It was the right measurement as requested, a solid bar very happy with it would gigku recommend this company.

Virgoblitz
Products were great and arrived promptly
17th June 2020

The products arrived promptly and as expected. The only moan I have is about the delivery service that was used. The driver left them on the front doorstep, I asked if the package was heavy and the driver replied'yes' and then just drove off. Was not happy with that as the package was quite heavy and difficult for my wife to take around the back.

Handymanservices.roger
Nice company to buy from
17th June 2020

Excellent in all respects

Cpeshenton
Just what I wanted
17th June 2020

Easy to order came really fast. Wanted to make plant supports, it worked out really well. Company on the ball with informed E-mails, delivery etc. Thank-you

Valpeart
very impressed
16th June 2020

ordered late Monday evening arrived with me Wednesday 14.00 same week very impressed would use this company again

Margaret.brown32
Excellent
16th June 2020

Very quick delivery, quality product- highly recommend

Mark_ingram1
Excellent service
16th June 2020

Order 6mm steel rods to use in garden as suggested by Monty Don and they were perfect. Bent some and also cut some in half to support taller plants. Ordered rods on 7th June and delivered by 9th June so excellent service so big thanks to you all.

Lesleybeech18
excellent service and product
15th June 2020

Ordered 3m lengths to make into plant supports,cut them easily with a hacksaw. Found website easy to navigate and product arrived in a few days by a pleasant delivery driver,all round good service

Dahaywood67
Prompt delivery
15th June 2020

All arrived as ordered in good time

Juddldsn