At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Steel bar
15th June 2020

Prompt service and delivery.

Eclarke01
Excellent
15th June 2020

Fast and easy to deal with

David60795
Super-quick delivery
15th June 2020

Ordered on Sunday, arrived Tuesday morning. Fantastic service, reasonable price. All set to make plant supports, Monty Don style.

Lisa.parker-gomm
Brilliant
15th June 2020

Exactly as described and worked perfectly for my project of making plant supports

Mandy.mcqueenie
First class service
12th June 2020

Quick delivery and excellent choice available.

Tpk156
Easy to contact
10th June 2020

Personal attention to query

Lesley.lkbridgman
Great
10th June 2020

Very good.

Wombat1
First Class
10th June 2020

Initially had to wait as unable to order online, but after telephone conversation with your delightfully helpful receptionist who explained covid19 induced staffing problems, a date was given when backlog should be cleared. Indeed this was correct and my online order was placed and dealt with immediately. The items were delivered the following day well packaged and in good order. Website brilliantly set out, easy to identify required items.

Malcstacey
Just perfect for the job
09th June 2020

I wanted to put up fencing around my veg patch but did not want a heavy look to it . I needed it in a hurry and both times my order came in within 1-2 days .

Ei.ramm123
Great
09th June 2020

Great product and really speedy delivery.

Nicolaecarmichael
Excellent service.
09th June 2020

I ordered some 6 mm bar to make supports for garden plants. The ordering was easy on line & delivery was only 3 days which in the current situation is amazing. Highly recommend product & company.

Shirleyairey
Excellent service
08th June 2020

My order was dispatched and delivered promptly. Unfortunately, part of the order was lost in transit. This was not a problem, customer service was excellent and I had full replacement within 4 days - across a weekend.

HB
Just what I needed
08th June 2020

I ordered these as I needed them for my garden plants. They worked out fine for my needs, but I thought the postage costs were high!

Ruth.nickless
Great service
05th June 2020

Great service

Dmcevoy_uk
Excellent service
04th June 2020

There was a small delay from placing my order to shipping (but nothing that isn’t expected at the moment). Once shipped arrived the next day.

Dan.mound
Good service
03rd June 2020

Ordered standard 6mm rod and received in good time

Alan.bottwood
took a while to arrive but understandable in present circumstances .
03rd June 2020

will use again

Dcamp87
Excellent
02nd June 2020

Arrived swiftly and with no fuss at all.

Sam_t2000
Great
02nd June 2020

Great service as well

Barry68988
Perfect
02nd June 2020

Exactly what I required. Delivered ahead of time. Many thanks

Hazelianmcgachen
Great service
02nd June 2020

Can't fault it. Really really helpful and arrived slightly early which was a cheery on top

Jonwild2310
Well packed and prompt delivery
29th May 2020

The delivery arrived carefully packed to avoid any damage. The ordering process was uncomplicated and the online communications gave one confidence to deal with Austen Knapman

Havillandwilkins
Excellent company
29th May 2020

Excellent , very easy to purchase items from website

Freelanceserve
Top class delivery arrangements and communication
27th May 2020

Pleased with the tracking info on my order. Small order quantity but delivered promptly despite the virus restrictions. Very happy.

Dougfowler103
Perfect
27th May 2020

First shopping and certainly not the last. Perfect packing.

Siszu
promptly delivered, many thanks
27th May 2020

promptly delivered, thanks

Mfx.flood
Perfect
27th May 2020

Arrived on time and it was exactly what I ordered, thanks

Zebmapara