At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Square section mild steel
26th February 2019

Good product and excellent service!

Easy to order and get what you want.
22nd February 2019

An all round good service.

08th February 2019

Easy to use site, straightforward to order goods, safe and prompt delivery. Highly recommended.

Mild steel flat bar 3mm
04th February 2019

Perfect measure, fast delivery!

Did not receive order.
31st January 2019

We did not receive the order which was not their fault . but the order was resolved quickly, friendly and had it the next day . That’s is what counts for us when things go’s wrong and how swiftly it was handled , very professional company. We definitely will buy again .

Very good.
22nd January 2019

Good site to use and very prompt delivery. I didn't need customer service so unable to comment.

Right product
16th January 2019

Competitive price,good service

Great service
15th January 2019

Product spot on, and good quick delivery

Late arrival
11th January 2019

Steel ok but took a long time to arrive

Reliable Supplier
10th January 2019

Order was actioned and dispatched quickly, item was as described and priced keenly.

excellent service
17th December 2018

very good

Quality product, reliable service.
14th December 2018

The product and service were both up to expectations. Thank you.

Very pleased with the order.
13th December 2018

6mm steel cut to 1.8m lengths to make plant supports. Very pleased with the purchase.

Just the job
11th December 2018

Package arrived very promptly and was just what i need.

Brilliant service.
11th December 2018

Excellent service, very pleased with my purchase of 25 x 25 mm steel angle iron. It was delivered quickly and was well wrapped for transit.

Great, fast service, quick delivery, very good when your in a hurry .Excellent
06th December 2018

Great, fast service, quick delivery, very good when your in a hurry. Excellent

Top class service
05th December 2018

Would use again, easy online system everything arrived on time as as described

Excellent Service
30th November 2018

Had a mishap with the item I ordered being sent out incorrectly. I rang and spoke to a very helpful member of staff. All sorted out quickly and efficiently. Will most definitely be using again

Great for the hobbyist!
29th November 2018

I only placed a small order, but it was handled efficiently and delivered quickly. Will be back.

24th November 2018

Excellent service

Raw steel order
19th November 2018

Austen Knapman have supplied me with steel orders previously, and as always, steel as ordered, delivered in good time and all good quality. I will continue to use A K for my raw steel orders in future, well done guys. BILL

Great service
19th November 2018

Arrived just a copuple of days after ordering.

Reliable supplier!
19th November 2018

Good price, great customer service, delivered promptly.

Superb service
15th November 2018

I ordered online and chose to collect the goods from the Austen Knapman depot. The angle iron was cut and ready for me later the same day. Really good turnaround.

Delivered early
15th November 2018

Delivered within the stated time frame. Fantastic.
Good Service
15th November 2018

Simple ordereing process and quick despatch received on time as advised.

Stuart W
steel box section
14th November 2018

Just what I wanted great delivery time, will put pick of project on when it is done could be a while as have a lot on at moment