At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
always have praise for the staff, driver was helpful and courteous, say no more :-) product as described
The order arrived on time, web site was easy to use and everything was great value. I will be returning
Order was processed and dispatched far quicker than I was expecting! Great quality steel and cut exactly to spec! Highly recommend will be sure to use again!
Now I have found a company who gives service. I would have paid twice as much for the same steel where I live. The delivery was quick and arrived two days ahead of advised date so I am very impressed. Thank you
Fast on time and what I expected
Will recommend to friends
Was exactly as advertised, very well packed and the lowest price, including delivery, that I could find. What's not to like?
Competitive Pricing
It was perfect for the job!
Good quality very good price
Always get good service with Austen Knapman regardless of the size of the order. As a small scale fabricator purchase volumes are small and I am price sensitive. What I get is the same quality materials and good service each time with deliveries well communicated and timely. You cannot fault that.
Good quality at an affordable price and quick delivery, well pleased.
Best seller
Good product and service. Was kept informed of order progress.
Very easy to order, with a quick delivery and no nonsense service.
The web site is very well designed and easy to use. I had confidence in the spec of my order and delivery was swift and free because of the amount I ordered.
and accurate measured delivered components.
Good quality and fast safe delivery
Great easy service. Thank you
Got exactly what I ordered. It was on time & well packed
Well done! I found the website so easy to use. Giving me the updated price when selecting dimensions/length required was great. Good updates throughout the progress of the order.
Fast reliable company, speedy service. Will use again.
Great service and prices. Happily returning customer.
2nd order I have put in and will certainly do a 3rd order
Very easy to use and order
Very good company
Will be back
