At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Good product and excellent service!
An all round good service.
Easy to use site, straightforward to order goods, safe and prompt delivery. Highly recommended.
Perfect measure, fast delivery!
We did not receive the order which was not their fault . but the order was resolved quickly, friendly and had it the next day . That’s is what counts for us when things go’s wrong and how swiftly it was handled , very professional company. We definitely will buy again .
Good site to use and very prompt delivery. I didn't need customer service so unable to comment.
Competitive price,good service
Product spot on, and good quick delivery
Steel ok but took a long time to arrive
Order was actioned and dispatched quickly, item was as described and priced keenly.
very good
The product and service were both up to expectations. Thank you.
6mm steel cut to 1.8m lengths to make plant supports. Very pleased with the purchase.
Package arrived very promptly and was just what i need.
Excellent service, very pleased with my purchase of 25 x 25 mm steel angle iron. It was delivered quickly and was well wrapped for transit.
Great, fast service, quick delivery, very good when your in a hurry. Excellent
Would use again, easy online system everything arrived on time as as described
Had a mishap with the item I ordered being sent out incorrectly. I rang and spoke to a very helpful member of staff. All sorted out quickly and efficiently. Will most definitely be using again
I only placed a small order, but it was handled efficiently and delivered quickly. Will be back.
Excellent service
Austen Knapman have supplied me with steel orders previously, and as always, steel as ordered, delivered in good time and all good quality. I will continue to use A K for my raw steel orders in future, well done guys. BILL
Arrived just a copuple of days after ordering.
Good price, great customer service, delivered promptly.
I ordered online and chose to collect the goods from the Austen Knapman depot. The angle iron was cut and ready for me later the same day. Really good turnaround.
Delivered within the stated time frame. Fantastic.
Simple ordereing process and quick despatch received on time as advised.
Just what I wanted great delivery time, will put pick of project on when it is done could be a while as have a lot on at moment
