At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Great product, at the right price.
I didn't know what to expect with regards timescales but the steel bars were cut to length and width and thickness spot on. they were exactly what I required to make some hanging brackets for inside shed roof. Delivery was trackable so that's a good thing as this was a made to order item deliverey would take longer. Delivery costs were quite high but the cots of the goods made it all viable. I would definitely recommend and suggest this company advertises its goods using high level platforms - as they are very competitive price wise
Quick delivery, good quality
Great service very fast delivery
Great customer service.
Exactly as ordered and delivered promptly
Product arrived very quickly
Speedy delivery. Excellent service highly recommend
Arrived in good time from ordering
brilliant service ,no feeble virus excuses ,will not hesitate to use again
Speedy turnaround cut to required length will make welding my guillotine gate frame a lot easier
exactly what I ordered and delivered on time
Only a small order for some rods to use as garden plant supports, absolutely first class speedy service. Thank you., just the job.
Order process was straightforward- excellent communication to keep me informed of progress - delivery and packaging very good - all exactly as I ordered - no hesitation in using Austen Knapman again !
Good website and easy to order arriving as promised very well packaged
Had a problem woth online order and telephoned. Very helpful lady sorted it out and telephoned me later to say it worked. It arrived on time and was very clean iron!
Easy to order and delivery was sooner than expected.
Great product, very quickly delivered
I used these to bend and make supports for my garden. They’re easy to make, sturdy and have blended into the garden well with a nice patina. I’m going to buy some more!
Arrived two days early, made life easier. Thankyou
Chosen because I could get it cut to size. Quick delivery too
Good value for money and arrived in a couple of days. v happy
Very good product
Simple user friendly website.. Ordered and paid for products with ease... great value too. Your preferred choice of courier was polite and friendly and was no trouble for him to carry the 6m lengths of angle iron and flat bar around the back of the house...rather than just dumping it on the doorstep like some firms do. Would most definitely use Austen Knapman again and would be my first choice of supplier. Perfect all round experience..duly noted and much appreciated. ..
Thank you for an effortless service - awesome.