At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
I was looking online for a bar to use as a barbell but there was a wait of around 6 months during this time as the gyms are closed. I purchased a mild steel bar and this works really well as a Barbell. The delivery was really fast and it came within a few days. Brilliant. Thanks very much
Very happy with product delivery and price etc.
great speed and service
Goods delivered as ordered, Tuffnells lost the delivery but Chris sorted, all ok
Great value steel products and an easy to use website. Very reasonable delivery time and cost (especially during a lockdown). I would recommend and use again.
Web site easy to use, very good range of products, ordering very easy. Customer service first class, would thoroughly recommend this company to anyone.
Delivery and Service was really good.
excellent service
Good communication
Easy to order and delivered within agreed timescale also well packaged
Great customer service, competitive prices, does exactly what I needed it to. Definitely be back soon.
BRILLIANT service
Ordered Sunday. Arrived Tuesday. Fantastic level of service.
My orders arrived on time and were exactly as described. Very pleased with my purchase. Thank you.
Rapid delivery
Very good company to deal with . Prompt delivery
Used for plant supports
Great Service
Delivery was late and the tracking information was not working. in addition to this the customer service told me to be in contact once the delivery is near my place. This has not happened. However we have received the item and it was perfect.
Good job
Delivered as promised
Would recommend
The material ordered arrived promptly, in good condition and having purchased from Austen Knapman before found the whole process efficient and easy to use.
Fast and efficient
Excellent very good metal quick and easy delivery would recommend to friends families and other
Great service, lots of choice at a great price. No need to order more than you need because the price is fair across the range unlike some companies that charge you nearly as much for half the length. Great service
Unfortunately you were let down by the courier company who lost the first shipment but you were excellent in shipping another straightaway
