At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Good Product
19th January 2021

Used for plant supports

My Order
19th January 2021

Great Service

Delivery was slightly late but the product defended the review. Realy good
03rd January 2021

Delivery was late and the tracking information was not working. in addition to this the customer service told me to be in contact once the delivery is near my place. This has not happened. However we have received the item and it was perfect.

As always fantastic service thanks
30th December 2020

Good job

Delivered as promised
25th December 2020

Delivered as promised

Ready for collection on same day
21st December 2020

Would recommend

Will submit a picture and description of my project
16th December 2020

The material ordered arrived promptly, in good condition and having purchased from Austen Knapman before found the whole process efficient and easy to use.

Fast and efficient
15th December 2020

Fast and efficient

Box section
15th December 2020

Excellent very good metal quick and easy delivery would recommend to friends families and other

mild steel flat bar
14th December 2020

Great service, lots of choice at a great price. No need to order more than you need because the price is fair across the range unlike some companies that charge you nearly as much for half the length. Great service

Unfortunately you were let down by the courier company who lost the first shipment but you were excellent in shipping another
14th December 2020

Unfortunately you were let down by the courier company who lost the first shipment but you were excellent in shipping another straightaway

So fast
09th December 2020

Great service as always - delivery is so fast all things considered

Thank you very quick delivery
09th December 2020

Thank you very quick delivery

Great work
07th December 2020

Items were exact to order and fast delivery. Highly recommended

06th December 2020

Easy to use website, prompt dispatch and delivery.

04th December 2020

very good service from you as always

First rate
04th December 2020

Easy to order from the website and very good pricing. Item arrived next day. Excellent service.

Material for handrail project p
02nd December 2020

I was looking for metal for a garden project I had in mind. Found your web site on line. I was impressed by the range of materials available. I ordered everything I needed and it was delivered after a couple of weeks. Great service well priced.

Easy and quick
27th November 2020

Simple, easy and quick. Very happy.

Great service - quality materials
19th November 2020

Didn’t know that kind of service existe . It’s amazing no waste , you order and pay what you need .. mm per mm !! . Quick delivery

16th November 2020

A very easy & professional service.

Exactly as required/expected
14th November 2020

Correctly cut pieces, promptly delivered, well packaged. Perfect.

Very good.
14th November 2020

Easy to order

Great Service
13th November 2020

Quick delivery and well-packaged.

Excellent service
10th November 2020

Product was just the job - delivered quickly - very satified

Excellent service and excellent product
09th November 2020

I got exactly what I asked for and it was cut to the exact size delivery time was good too. I e- mailed my order and the response time was quick and when it came the packaging was spot on. Absolutely nothing to complain about. Yes I would recommend

Great service
06th November 2020

Easy to order exactly what I needed. Good comms about stages of order from placing it to delivery. Delivery was also days quicker than estimated. Very happy customer