At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Easy to order and quick delivery
qaulity product well wrapped and good deliery
Very Good
Clear web site. Good range of products. Fast delivery. Perfect supplier for my garden metal rod supports project.
Good web site. Clear descriptions and prices. Delivery prompt. Look no further if buying metal rods to fashion into garden supports, as I did.
The steel was well rolled Straight and True plus In Measurement. it was easy to drill and fashion. I will definitely buy from you again.
Superb service
I used these in a timber framed balustrade. They're spot on and look great. Unfortunately they needed a lot of effort to get them ready. A large number had either sharp protruding spurs on the cut edges needing to be filed off or thick dried on gunk on one end that needed steel wool to clean it off. It took me longer to clean them up than it did to fit them.
Prompt delivery. Accurately cut to length specified
Very good efficient service.
Size I needed at a good price delivered quickly, great.
Correct price, quick service.
Item arrived on time correct measurements as expected. A+++
Ordered 6mm thick bar but received 3mm thick bar. Contacted company and received the correct 6mm thick bar a day later. The 6mm bar is excellent.
Ordered 6mm thick flat bar but received 3mm thick. Emailed company who sent out the correct thickness on next day delivery. The 6mm thick was perfect. Great customer service.
Cut to length with clean edges - just what I wanted
Very impressive experience, delivered well packaged and quickly
I bought this to replace the original bird table pole which was too short and allowed squirrels to jump up onto the bird feeders, very quick and easy delivery thanks
Yes, now get right size and today I start to build my project. Thanks
Yes, now get right size and today I start to build my project. Thanks
