At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Quality item. Quick delivery. Will be ordering from you again.
Easy to use website works out all the prices and sizes! Emails to notify shipping dates and speedy delivery.
Top notch service and fast delivery
Very quick and easy transaction, the item came quickly and I would highly recommend!
Came very quickly from order - great service thanks
Great steel at great prices with awesome services. Thank you Austen Knapman
Excellent service very quick delivery and the measurements i asked for are exact. Will definitely be using again.
Great service and easy to deal with. Full marks from me. I thank you!
And items were well-wrapped and covered in oil.
Quick, Efficient, Helpful - Great Company
Good value and service for a small amount of steel for a little job that that needed a size we do not keep I stock
Efficient service, promptly delivered.
Good price and speedy delivery what else do you need
Service was great arrived quickly and packaged well.
I was in need of the item quickly and it arrived in plenty of time. Great service and would use again, without hesitation.
My order for a small quantity of T-section and Mild steel bar was easy to place via the website and was quickly handled and dispatched. Thank you
Thank you for the great service all the items ordered are brilliant .super fast shipping !!!
Fast and Efficient
I placed my second order with austen's last week. Most of the order arrived but a few bits went missing in transit. I phoned Austen's and spoke to Katie who was most helpful in sorting things out for me. So thank you for that.
Very fast delivery and they had stock I couldn't find anywhere else. Thanks
Ordered online for collection in store. Phoned and emailed me to confirm it was ready to collect. Helpful staff and will most definitely be using again
A very good experience in every way and a good quality product as well
I love that you can buy as little as you want, not everyone wants to buy a truck load of steel. Delivery only took 3 days, I'm very very impressed & won't be going elsewhere for my mild steel!
I am in the process of building my home gym and my existing Olympic weight tree horns are not quite long enough so i shopped around for steel tubing and hey presto i found a company that sells it all with speedy delivery and great quality and cut to size for an unbeatable price so very pleased with the purchase.
Excellent, speedy service. Ideal for plant support.