At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Would use again, easy online system everything arrived on time as as described
Had a mishap with the item I ordered being sent out incorrectly. I rang and spoke to a very helpful member of staff. All sorted out quickly and efficiently. Will most definitely be using again
I only placed a small order, but it was handled efficiently and delivered quickly. Will be back.
Austen Knapman have supplied me with steel orders previously, and as always, steel as ordered, delivered in good time and all good quality. I will continue to use A K for my raw steel orders in future, well done guys. BILL
Arrived just a copuple of days after ordering.
Good price, great customer service, delivered promptly.
I ordered online and chose to collect the goods from the Austen Knapman depot. The angle iron was cut and ready for me later the same day. Really good turnaround.
Delivered within the stated time frame. Fantastic.
Simple ordereing process and quick despatch received on time as advised.
Just what I wanted great delivery time, will put pick of project on when it is done could be a while as have a lot on at moment
always have praise for the staff, driver was helpful and courteous, say no more :-) product as described
The order arrived on time, web site was easy to use and everything was great value. I will be returning
Order was processed and dispatched far quicker than I was expecting! Great quality steel and cut exactly to spec! Highly recommend will be sure to use again!
Now I have found a company who gives service. I would have paid twice as much for the same steel where I live. The delivery was quick and arrived two days ahead of advised date so I am very impressed. Thank you
Fast on time and what I expected
Will recommend to friends
Was exactly as advertised, very well packed and the lowest price, including delivery, that I could find. What's not to like?
It was perfect for the job!
Good quality very good price
Always get good service with Austen Knapman regardless of the size of the order. As a small scale fabricator purchase volumes are small and I am price sensitive. What I get is the same quality materials and good service each time with deliveries well communicated and timely. You cannot fault that.
Good quality at an affordable price and quick delivery, well pleased.
Good product and service. Was kept informed of order progress.
Very easy to order, with a quick delivery and no nonsense service.
The web site is very well designed and easy to use. I had confidence in the spec of my order and delivery was swift and free because of the amount I ordered.