At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Correct price, quick service.
Item arrived on time correct measurements as expected. A+++
Ordered 6mm thick bar but received 3mm thick bar. Contacted company and received the correct 6mm thick bar a day later. The 6mm bar is excellent.
Ordered 6mm thick flat bar but received 3mm thick. Emailed company who sent out the correct thickness on next day delivery. The 6mm thick was perfect. Great customer service.
Cut to length with clean edges - just what I wanted
Very impressive experience, delivered well packaged and quickly
I bought this to replace the original bird table pole which was too short and allowed squirrels to jump up onto the bird feeders, very quick and easy delivery thanks
Yes, now get right size and today I start to build my project. Thanks
Yes, now get right size and today I start to build my project. Thanks
Excellent service and will be purchasing more from you
My third order placed with this company and on all occasions and have received products within a short period of time. Steel bars as described, will have no qualms in using austen knapman again.
colour and condition doesnt look like the image however it did the job i needed it to do and for me personally thats all that mattered
colour and condition doesnt look like the image however it did the job i needed it to do and for me personally thats all that mattered
Easy online shopping and ordering. Excellent customer communication. Very good value. Very quick delivery. Just the product I requested extremely pleased
My order was processed straight away and delivered speedily. The product I received was exactly as ordered. Fab!
Made the steel rods into plant supports. Just the job!
Delivered on time
I wish I had seen the rods. When I came to use them the tube was empty. Someone must have lifted them from the tube which was stored between two drain pipes at the back of our house. better save up for some more.
Excellent service, thank you very much
Promptly dispatched, well packaged Cut accurately to size and nicely finished off. Excellent product and service
Cut as requested and did the job as a curtain pole strenthener
