At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Top class service
05th December 2018

Would use again, easy online system everything arrived on time as as described

Excellent Service
30th November 2018

Had a mishap with the item I ordered being sent out incorrectly. I rang and spoke to a very helpful member of staff. All sorted out quickly and efficiently. Will most definitely be using again

Great for the hobbyist!
29th November 2018

I only placed a small order, but it was handled efficiently and delivered quickly. Will be back.

24th November 2018

Excellent service

Raw steel order
19th November 2018

Austen Knapman have supplied me with steel orders previously, and as always, steel as ordered, delivered in good time and all good quality. I will continue to use A K for my raw steel orders in future, well done guys. BILL

Great service
19th November 2018

Arrived just a copuple of days after ordering.

Reliable supplier!
19th November 2018

Good price, great customer service, delivered promptly.

Superb service
15th November 2018

I ordered online and chose to collect the goods from the Austen Knapman depot. The angle iron was cut and ready for me later the same day. Really good turnaround.

Delivered early
15th November 2018

Delivered within the stated time frame. Fantastic.
Good Service
15th November 2018

Simple ordereing process and quick despatch received on time as advised.

Stuart W
steel box section
14th November 2018

Just what I wanted great delivery time, will put pick of project on when it is done could be a while as have a lot on at moment

great service
09th November 2018

always have praise for the staff, driver was helpful and courteous, say no more :-) product as described

Brilliant service with good prices
06th November 2018

The order arrived on time, web site was easy to use and everything was great value. I will be returning

Fantastic service, fantastic product!
02nd November 2018

Order was processed and dispatched far quicker than I was expecting! Great quality steel and cut exactly to spec! Highly recommend will be sure to use again!

Half the price I would have paid!
02nd November 2018

Now I have found a company who gives service. I would have paid twice as much for the same steel where I live. The delivery was quick and arrived two days ahead of advised date so I am very impressed. Thank you

Fast Service
01st November 2018

Fast on time and what I expected

24th October 2018

Will recommend to friends

Good quality, fair price
24th October 2018

Was exactly as advertised, very well packed and the lowest price, including delivery, that I could find. What's not to like?

Quick delivery
18th October 2018

Competitive Pricing

Angle iron
16th October 2018

It was perfect for the job!

Great service
11th October 2018

Good quality very good price

Steel for DIY
10th October 2018

Always get good service with Austen Knapman regardless of the size of the order. As a small scale fabricator purchase volumes are small and I am price sensitive. What I get is the same quality materials and good service each time with deliveries well communicated and timely. You cannot fault that.

A very good buy.
10th October 2018

Good quality at an affordable price and quick delivery, well pleased.

Best seller
04th October 2018

Best seller

Bright Mild Steel Round Bar (080A15)
03rd October 2018

Good product and service. Was kept informed of order progress.

Quick and easy
03rd October 2018

Very easy to order, with a quick delivery and no nonsense service.

Easy web site. Rapid delivery of order placed.
25th September 2018

The web site is very well designed and easy to use. I had confidence in the spec of my order and delivery was swift and free because of the amount I ordered.