At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Good website, easy to use, fast service
Easy to use website , nice for a company to use imperial measurements as well as metric
Great that it is cut to our measurements. Accurately, well packed and fast delivery
Cut to size I wanted and delivered promptly. have used before as usual excellent service Thanks
On time delivery
top service
Had problem with delivery but you soon sorted that out thankyou
very fast and friendly service, I have already ordered the product several times, and I will order again in the future, I recommend
very fast and friendly service, I have already ordered the product several times, and I will order again in the future, I recommend
It was a bit rusty but ok for what I was using it for.
Again Brilliant service and easy to talk to someone about the order
Very quick delivery and a well engineered piece at a reasonable price.
I ordered this bar as a strengthening strap for the underside of a laminate worktop that I’ve put in as a dressing table area in one of our bedrooms. It arrived very quickly and made exactly to my measurements. No complaints at all. Thank you.
Ideal ,just what I wanted and prompt service
Just what was required- thank you
order delivered quickly. easy to find my product on the website. will use for materials again
As a return customer ,it was a doddle,picked the correct size bar and length/quantity for what I wanted
What can I say,I struggled originally to find this type of steel bar on the Internet, but you guys really ticked all the boxes,delivery was very quick too ! Thanks ?
Excellent customer service. Changed my order after payment. AK were very accommodating and nothing was too much trouble. Steel arrived well packed and on time. Will use them again without hesitation.
I intend to use these bars inside a greenhouse as supports for growing tomato plants up and have purchsed 3 different lengths for this purpose to align with the greenhouse's sloping roof. Can't wait to use them come next spring/summer. This is the third time I've bought bars from AK and i've been very happy each time with quality of product, service and speed
Thanks Austen Knapman. I ordered what I required online and found the website easy to use bearing in mind my limited computer skills!! The beams arrived within days and were dropped just where they were required. They fitted perfectly and are all now 'built in'. I would have no hesitation in recommending Austen Knapman.
Excellent service Delivery company was excellent
Always a pleasure doing business with you.Fast and efficient thanks
