At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Great service
20th November 2019

Really quick delivery. Great service.

Great Company to deal with
19th November 2019

Really pleased with your service and supply of product Will use you again at some time in the future. Thank you. Michael Banks

Great Service
19th November 2019

Great service, delivery fast. Product is what I ordered.

Brillaint service and products
15th November 2019

No hassle metal shopping, product arrived exactly on time 10/10 from me

Exellent service
12th November 2019

I bought a meter of angle iron it arrived very quickly was well protected for transit and is a good quality product I would recommend this company and this product

Order of flat steel bar.
07th November 2019

I found the site difficult to use so. I telephoned, the lady who took the order was very helpful even when I added to the order a few days later. The product was as described and in perfect condition. Your customer service deserves 10 stars, the delivery company, Tufnell kept me updated and delivered exactly when they told me, the driver was very helpful. Tuffnells are a good ambassador for your company. I would recommend you to a friend. Thank you for all your help.

05th November 2019

Would shop here again Really good prices

Great service
30th October 2019

Great service

Quick delivery and perfect condition
29th October 2019

Really quick delivery and the driver was very polite

great product and prices and first class delivery
29th October 2019

great product and prices and first class delivery

Mild steel bar.
27th October 2019

Good quick service at reasonable price.

easy ordering
26th October 2019

Order arrived when expected Quality and packing good

Professionally handled order and fast delivery
24th October 2019

Easy to deal with and quick delivery

Very happy thank you
23rd October 2019

Simple, no hassle buying

Great products, good price and swift delivery
21st October 2019

Great products, good price and swift delivery A++ many thanks

Good product, good price, good service.
15th October 2019

Rods cut to size as ordered, good quality and good price. Will recommend.

Excellent service
15th October 2019

Good product competitive price excellent service and communication

Good service
11th October 2019

They were great

Hassle free purchase
11th October 2019

Hassle free website easy enough to navigate prices are good cheaper then wickes overall I will buy from again

Excellent service, speedy dispatch
09th October 2019

Very pleased with product which you dispatched quickly. Only criticism would be your delivery agent Tuffnells who failed to deliver on four occasions.

Easy and fast
08th October 2019

Easy fast and good website

Excellent service
06th October 2019

Website was easy to navigate and product was delivered promptly.

Mild Steel Angle 40x40x6mm
04th October 2019

I ordered this on behalf of a 'non-internet savvy' neighbour and he is absolutely delighted with the it. In just 7 days he went from having no idea from where he could source it to having it in his possession! The website was very easy to navigate and the ordering and delivery process excellent. Well done Austen Knapman.

Exactly as expected
01st October 2019

Exactly as expected and prompt delivery

Very helpful
26th September 2019

Definitely use again

Very helpful
26th September 2019

Definitely use again

Great service
26th September 2019

Very helpful