At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
I messed up my online order so rang the next morning and the issue was sorted very quickly. Excellent. And delivery fast too.
First class from order to delivery. Well packaged , fast delivery , great quality . Would highly recommend company .
Excellent website, easy to order and quick delivery.
I was able to source exactly what I wanted. Website easy to use. Descriptions helpful in selecting the correct product. Even videos showing how to use the metal bars.
Fast delivery and everything cut to the correct size
Austen Knapman are great to deal with - polite and helpful on the phone with a huge availability of types of mild steel section. They will cut sections to your specified length to make your project more straightforward and will deliver items quickly and with secure packaging. Their service is unique in the author's experience and is more than welcome for that. I cannot recommend them highly enough !
Good service. Saved lots by using these to make plant supports (see Monty Don video).
Great product, at the right price.
I didn't know what to expect with regards timescales but the steel bars were cut to length and width and thickness spot on. they were exactly what I required to make some hanging brackets for inside shed roof. Delivery was trackable so that's a good thing as this was a made to order item deliverey would take longer. Delivery costs were quite high but the cots of the goods made it all viable. I would definitely recommend and suggest this company advertises its goods using high level platforms - as they are very competitive price wise
Quick delivery, good quality
Great service very fast delivery
Great customer service.
Exactly as ordered and delivered promptly
Product arrived very quickly
Speedy delivery. Excellent service highly recommend
Arrived in good time from ordering
brilliant service ,no feeble virus excuses ,will not hesitate to use again
Speedy turnaround cut to required length will make welding my guillotine gate frame a lot easier
exactly what I ordered and delivered on time
Only a small order for some rods to use as garden plant supports, absolutely first class speedy service. Thank you., just the job.
Order process was straightforward- excellent communication to keep me informed of progress - delivery and packaging very good - all exactly as I ordered - no hesitation in using Austen Knapman again !
Good website and easy to order arriving as promised very well packaged
Had a problem woth online order and telephoned. Very helpful lady sorted it out and telephoned me later to say it worked. It arrived on time and was very clean iron!
Easy to order and delivery was sooner than expected.
Great product, very quickly delivered
I used these to bend and make supports for my garden. They’re easy to make, sturdy and have blended into the garden well with a nice patina. I’m going to buy some more!