At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Very efficient service.
Steel exactly as ordered. Delivery as specified. Staff very helpful when I rang with a query.
What can anybody say about a steel tube?
A_k are always good at communicating but if you buy from Saltash sometimes have to wait a couple of days.
Fair price quality material
Delivered quickly, and good price, will buy from this company again
Excellent service, quick delivery would use again
Had a call the next day to say my order was cut and ready to collect.
Have bought a few lengths and plan to make some plant supports for next year.
This is my second order and again delivery and product we're spot on.
Super service will use again
fitted perfectly
Good web site, really helpful people
Easy to use website, decent prices, quick delivery. Highly recommended. ?
Brilliant service
Great service Highly recommended
Excellent product, best price I could find and very quickly delivered. Faultless from start to finish.
Good service, quick delivery, had struggled to find anywhere else that would do the small amount I needed but very pleased with service
Box section came through within a couple of days, securely protected and did the job as I wanted
Quick and perfect service
web site easy to use. items arrived well packed and on time
Item supplied using standard delivery procedure and was carried out in a reasonable and timely manner.
Excellent, quick, efficient
Half of my order went missing during shipping. But one phone call and the staff were very helpful. New shipment arrived promptly and follow up calls to confirm I was satisfied.
Needed precise dimension pipe, what i wanted is what i ordered and its what i got. Perfect. Speedy service too.
Prices are competitive in an ever changing market but what stands out is the quality of service plus the fact the material is sawn and not guillotined. The website is easy to use and the company is just down the road . I would recommend this company and will be using them again in the near future.
Great website, very easy to order. Did phone to ask about collection. Nice customers service. Text message saying order was ready (next day response). Very pleasant people in order office. Great service. Bars ideal for making Monty Don garden supports.