At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

Exceptional Service
28th June 2021

When the couriers lost the origin consignment, AK instantly dispatched a replacement package without any problems at all. Very impressed with the company

Dave.laughlin
Amazing service
25th June 2021

Can not fault the service from ordering to delivery 10/10

Petermay54
easy
24th June 2021

Metal ordered online website easy to use

Retiredpm64
Efficient firm
22nd June 2021

Correct product, swift delivery. Excellent transaction

James.taylor.787
Good quality
15th June 2021

Quickly delivered

Keithmvickers
Excellent
10th June 2021

Fast,efficient service. Very happy. Would recommend to all.

Trevorvgibbs
steel rods 6mm
03rd June 2021

Easy to make into plant supports

Tredpath73
Great service.
31st May 2021

Quick and easy to use. Great service.

Timothycarter1
Quick delivery
31st May 2021

Quick delivery good price

Telbrown7
Prompt delivery
31st May 2021

Items delivered promptly and securely packaged.

Catherinedraper
great service
26th May 2021

easy to navigate site, easy to find the products I wanted, and an instant price calculator. delivery was reliable and comms perfect thanks

Jworsley12
Mr Morris
22nd May 2021

A great price and quick delivery I will definitely recommend these guys 👍

Deano68.dm
Flat bar
18th May 2021

Was easy to order cut to size material.Delivered before due date.

Geoff.killelay
Exactly what we ordered
14th May 2021

Happy with our purchase

Dlhammys
Perfect for garden supports
12th May 2021

My order of steel rods arrived promptly and well packaged. The rods are easily bent into position for supporting tall plants, as described by Monty Don on Gardeners World. I recommend this product.

Hedgeaspinall
easy to order and very prompt delivery. Well packaged.
11th May 2021

easy to order and very prompt delivery. Well packaged.

Juliem.corner
Flatbar steel
04th May 2021

Its a piece of steel !! ... good price spoiled by excessive shipping costs

Hughcuthbert
5mm flat plate steel.
30th April 2021

Clean steel, cut to the right size, as ordered

Brett.purnell
Very quick delivery
29th April 2021

cut to exact size

Andyr
Brilliant.
27th April 2021

Easy online ordering.

Alan
Well packed and prompt delivery
27th April 2021

No hassle

John.greenham1
Quick delivery
26th April 2021

Items arrived as promised

Clivethrower
Great
25th April 2021

Very good service

Jeffrey3950
Great Customer Service but...
21st April 2021

The Company Customer Service is really very good, but what lets things down is the delivery company, who really can't deliver properly at all. I received a delivery notification that came and went. I was told another day, that also came and went. Finally it was delivered but not without strenuous efforts by AK to get them to actually do that. Commendable of Austen Knapman - but a bad delivery service experience.

Mariaforte
Excellent
21st April 2021

Exactly what I wanted at the right price.

Qballll
angle iron
20th April 2021

used for weather stop at back of garage door perfect

Gannonjim53
6mm Mild Steel Bars
16th April 2021

Great product. Ages well. I use to make plant supports.

Sjphilp