At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
When the couriers lost the origin consignment, AK instantly dispatched a replacement package without any problems at all. Very impressed with the company
Can not fault the service from ordering to delivery 10/10
Metal ordered online website easy to use
Correct product, swift delivery. Excellent transaction
Fast,efficient service. Very happy. Would recommend to all.
Easy to make into plant supports
Quick and easy to use. Great service.
Quick delivery good price
Items delivered promptly and securely packaged.
easy to navigate site, easy to find the products I wanted, and an instant price calculator. delivery was reliable and comms perfect thanks
A great price and quick delivery I will definitely recommend these guys 👍
Was easy to order cut to size material.Delivered before due date.
Happy with our purchase
My order of steel rods arrived promptly and well packaged. The rods are easily bent into position for supporting tall plants, as described by Monty Don on Gardeners World. I recommend this product.
easy to order and very prompt delivery. Well packaged.
Its a piece of steel !! ... good price spoiled by excessive shipping costs
Clean steel, cut to the right size, as ordered
cut to exact size
Easy online ordering.
Items arrived as promised
Very good service
The Company Customer Service is really very good, but what lets things down is the delivery company, who really can't deliver properly at all. I received a delivery notification that came and went. I was told another day, that also came and went. Finally it was delivered but not without strenuous efforts by AK to get them to actually do that. Commendable of Austen Knapman - but a bad delivery service experience.
Exactly what I wanted at the right price.
used for weather stop at back of garage door perfect
Great product. Ages well. I use to make plant supports.