At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Easy to order exactly what I needed. Good comms about stages of order from placing it to delivery. Delivery was also days quicker than estimated. Very happy customer
Thanks for the quick delivery, all cut up and welded back together for my new shrinker stretcher stand!
Very quick delivery, & on time. Great service.
Simple and easy from start too finish from on line ordering to collection. Collected within a few days of ordering.
Picked, packed and posted.. all I wanted..
Arrived promptly as ordered - thanks
Easy to order, a quick turn around and the product arrived just as ordered on the day advised, would order from them again with no worries
Amazing service from Austen Knapman. I was recommended to them and immediately found the website very easy to use and a follow up call to find out delivery time was answered straight away. I definitely use them again.
Excellent service. Quick delivery.
Easy to deal with arrived quickly
Product great quality and arrived promptly
I wasn't buying much but the service was as if I was a corporate customer. Bob on. Do not go elsewhere - you won't beat these guys. Well, for me that's true as an extremely occasional purchaser.
Good and fair price. Accurately cut to size and despatched and delivered very promptly.
Great service will use this company again
Excellent service for a good price.
Had some problems with part of an order but in the end A-K came good and fixed the problem without too much fuss, will buy from them again.
Excellent product and sevice
It looked like my order was going to be held up a bit by the courier which isn’t a surprise given the current situation but the folk at Austen Knapman responded and resolved immediately. They are genuinely nice people and super helpful. I was very impressed and will definitely be a return customer.
Needed precise size of pipe and wall thickness found it here, sent quickly, good website and fair price.
Great quality steel good communication great service, easy to order online
Fast. Accurate. Easy. A lot easier than going to the store, selecting lengths, carting it all back and cutting it up. I had a series of ready pieces that I could go to work on immediately. NO WASTE! All with the welders to assemble already.
great value and great service
Great customer service , responded quickly to any questions . Fast delivery
Excellent quality product, very fast delivery!