At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Box section came through within a couple of days, securely protected and did the job as I wanted
Quick and perfect service
web site easy to use. items arrived well packed and on time
Item supplied using standard delivery procedure and was carried out in a reasonable and timely manner.
Excellent, quick, efficient
Half of my order went missing during shipping. But one phone call and the staff were very helpful. New shipment arrived promptly and follow up calls to confirm I was satisfied.
Needed precise dimension pipe, what i wanted is what i ordered and its what i got. Perfect. Speedy service too.
Prices are competitive in an ever changing market but what stands out is the quality of service plus the fact the material is sawn and not guillotined. The website is easy to use and the company is just down the road . I would recommend this company and will be using them again in the near future.
Great website, very easy to order. Did phone to ask about collection. Nice customers service. Text message saying order was ready (next day response). Very pleasant people in order office. Great service. Bars ideal for making Monty Don garden supports.
On time and we'll packaged.
Bought these for mum so she could have Monty Don’s supports for her plants. We’re exactly what we needed. Easy ordering process and quick delivery.
Good service as usual
Delighted with my purchase. Very quick delivery and excellent communication. Tremendous service.
Just what I ordered and delivered quickly as well. Would use again without any hesitation.
Easy, smooth experience, and promptly delivered. Simply can't fault Austen Knapman.
Very easy process for ordering and prompt delivery. The cost including delivery was cheaper than collecting from a local supplier.
Great rods for garden support
easy to use site
When the couriers lost the origin consignment, AK instantly dispatched a replacement package without any problems at all. Very impressed with the company
Can not fault the service from ordering to delivery 10/10
Metal ordered online website easy to use
Correct product, swift delivery. Excellent transaction
Fast,efficient service. Very happy. Would recommend to all.
Easy to make into plant supports
Quick and easy to use. Great service.