At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
We’ve bought these before for making plant supports for the garden, as shown by Monty Don on Gardeners World. The rods are easy to bend into shape, and work effectively. Delivery was amazingly fast. Would totally recommend this company.
I contacted the customer service. They are very friendly. They listened my questions and resorted it exactly. The goods delivered on my requested date. I really appreciated your excellent service. Thank you !
The tube fit Perfectly 👍🏻 The delivery came early and the driver was happy and helpful.
excellent service from order thru to delivery,products are excellent quality and so is all staff corrispondance all the way thru,start to finish,highly recommend this company for any and all future metalwork products
Great service all round, really happy with the metal rods and they make amazing plant supports. Love the finish now they’ve gone rusty.
Spot on orded 9 15 Sunday evening. On the doorstep 8 00 Thursday morning. Packing excellent. Ordered flat bar and rod. Excellent prices. I shall return . Thank you
Significantly more substantial than I was expecting, extremely strong and well made
Only a small order of flat bar cut to various lengths but very easy to order online, competitive price and quick delivery. thanks
very happy with the customer service, the range of items, the cost and then the speed and safe delivery ...thanks!
does the job for garden stakes drilled, painted and pointed
The website makes ordering a breeze. You can easily add and remove items from your cart to see the updated total instantly.
Makes projects easier when cut to size, delivery driver helpful and polite
Excellent product, service and delivery.
A very fast service, well wrapped and a good price/ quality of material
Difficult to find a company that do small quantities with a quick no nonsense turnaround. but they do just that. Not the cheapest but most reliable, easy to order and quick delivery.
from website order to delivery was seamless, loved that it was sealed in plastic so kept dry while out side will use again
Second purchase and just as good as the first!
Good services, quick delivery- professional service-
Great steel rods for use of supporting my plants on a fence. They look great and are sturdy.
Although in had to return the items , i was impressed with service from the team regarding returns and refund
Clean steel Cut to a manageable length Delivered how I wanted and where I wanted
