At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Difficult to find a company that do small quantities with a quick no nonsense turnaround. but they do just that. Not the cheapest but most reliable, easy to order and quick delivery.
from website order to delivery was seamless, loved that it was sealed in plastic so kept dry while out side will use again
Website was easy to use and find what I was looking for and the communication was good during the order process. We picked up the order from the shop with no problem, even added extra items which the staff sorted there and then for us. All in all, great service.
This was an easy and fast service, nice to navigate Web site. What seem reasonable value. Very pleased, would and probably will use again... many thanks
Second purchase and just as good as the first!
Excellent product and competitive pricing. First class service, packaging and delivery.
Good services, quick delivery- professional service-
Great steel rods for use of supporting my plants on a fence. They look great and are sturdy.
Although in had to return the items , i was impressed with service from the team regarding returns and refund
Excellent service from the team regarding returns and refund
Simple no fuss
Clean steel Cut to a manageable length Delivered how I wanted and where I wanted
Put in my thickness Length etc and was delivered Can't fault
Easy to order from website Delivered where I wanted it .
Delivered on time
Perfect for the application we use it for. Quick service and good customer service
Excellent service! All done on website which was fast and easy to use. Very prompt in delivering steel. Highly recommend
Fast delivery and easy to use website, top quality steel!
Excellent service
The ordering process was very easy, with the steel delivered quickly and on time. I was very pleased with the steel and the price.
Very easy to order. Pleasure to deal with on collection Would use again and recommend to others.
