At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Cut to size I wanted and delivered promptly. have used before as usual excellent service Thanks
very fast and friendly service, I have already ordered the product several times, and I will order again in the future, I recommend
It was a bit rusty but ok for what I was using it for.
Again Brilliant service and easy to talk to someone about the order
I ordered this bar as a strengthening strap for the underside of a laminate worktop that I’ve put in as a dressing table area in one of our bedrooms. It arrived very quickly and made exactly to my measurements. No complaints at all. Thank you.
order delivered quickly. easy to find my product on the website. will use for materials again
What can I say,I struggled originally to find this type of steel bar on the Internet, but you guys really ticked all the boxes,delivery was very quick too ! Thanks ?
Excellent customer service. Changed my order after payment. AK were very accommodating and nothing was too much trouble. Steel arrived well packed and on time. Will use them again without hesitation.
I intend to use these bars inside a greenhouse as supports for growing tomato plants up and have purchsed 3 different lengths for this purpose to align with the greenhouse's sloping roof. Can't wait to use them come next spring/summer. This is the third time I've bought bars from AK and i've been very happy each time with quality of product, service and speed
Thanks Austen Knapman. I ordered what I required online and found the website easy to use bearing in mind my limited computer skills!! The beams arrived within days and were dropped just where they were required. They fitted perfectly and are all now 'built in'. I would have no hesitation in recommending Austen Knapman.
Excellent service Delivery company was excellent
qaulity product well wrapped and good deliery
Clear web site. Good range of products. Fast delivery. Perfect supplier for my garden metal rod supports project.
The steel was well rolled Straight and True plus In Measurement. it was easy to drill and fashion. I will definitely buy from you again.
I used these in a timber framed balustrade. They're spot on and look great. Unfortunately they needed a lot of effort to get them ready. A large number had either sharp protruding spurs on the cut edges needing to be filed off or thick dried on gunk on one end that needed steel wool to clean it off. It took me longer to clean them up than it did to fit them.
Prompt delivery. Accurately cut to length specified
Size I needed at a good price delivered quickly, great.
