At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Product arrived very quickly
Speedy delivery. Excellent service highly recommend
Arrived in good time from ordering
brilliant service ,no feeble virus excuses ,will not hesitate to use again
Speedy turnaround cut to required length will make welding my guillotine gate frame a lot easier
Excellent service
exactly what I ordered and delivered on time
Only a small order for some rods to use as garden plant supports, absolutely first class speedy service. Thank you., just the job.
Order process was straightforward- excellent communication to keep me informed of progress - delivery and packaging very good - all exactly as I ordered - no hesitation in using Austen Knapman again !
Good website and easy to order arriving as promised very well packaged
Had a problem woth online order and telephoned. Very helpful lady sorted it out and telephoned me later to say it worked. It arrived on time and was very clean iron!
Easy to order and delivery was sooner than expected.
Great product, very quickly delivered
I used these to bend and make supports for my garden. They’re easy to make, sturdy and have blended into the garden well with a nice patina. I’m going to buy some more!
Arrived two days early, made life easier. Thankyou
Chosen because I could get it cut to size. Quick delivery too
Good value for money and arrived in a couple of days. v happy
Good product
Very good product
Simple user friendly website.. Ordered and paid for products with ease... great value too. Your preferred choice of courier was polite and friendly and was no trouble for him to carry the 6m lengths of angle iron and flat bar around the back of the house...rather than just dumping it on the doorstep like some firms do. Would most definitely use Austen Knapman again and would be my first choice of supplier. Perfect all round experience..duly noted and much appreciated. ..
Thank you for an effortless service - awesome.
Excellent company.
Just the job for what I needed it for, quick delivery, happy with purchase
They acurately measured bar diameter-spot on. I ordered and when bars hadnt arrived a day or two after expected, got onto company and they sent out more which arrived quickly. So very good service.
Bought steel bar to make flower supports rather than buying from garden centres. Half the price to buy and that includes delivery! Can’t fault service or courier. Well done everybody!!!
Perfect thanks.
Efficient and good price. Ideal.
