At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Ordering was straight forward. I was kept informed about the progress of order at every step and it was delivered perfectly as predicted
It was great to actually get what I want at a great price and smooth delivery being informed all the way through, will recommend you to anyone thank you
Good communication and item ready for collection at agreed time
Delivered as promised, packed well. Cut perfectly to request spec. Slotted straight in Many thanks.
Order arrived earlier than I hoped - in just a couple of days. Tuffnells fulfilled the order with a great delivery driver who persevered to find us despite only having a post code.
1st class service will definitely use again
I purchased this length of steel for a project. Making an unusual bracket over a door canopy to hold two hanging baskets. I was only going to give 4 stars because the wrong bar was dispatched but after contacting customer service, you dispatched the right steel bar by priority delivery this gave you 5 stars.
A totally professional company. An excellent quick delivery of a superb product.
Order came as requested..perfect thank you
Perfick all round
Small Purchase for garden. Good price, good service, delivered on time to correct location and instructions (as no one home).
Perfect! Swift delivery of great product
Good product and efficient service, would use this company again.
An easy ordering process. Order tracking - and on-time delivery. Top job!
Completed order completely online. Easy
Exactly as ordered, well packaged and prompt delivery. Would use again - Thank you.
Delivered quickly and left where requested. Well packaged.
Website easy to use and navigate. Ordering process clear and delivery prompt. What else could I ask for. Good work folks.
Great service, Easily find what you need.
I wanted these for plant supports. They came within a week. Excellent service.
Very good service, well informed from start to finish. Will be ordering again. Thank you.
Good service
Bespoke steel bar delivered quickly and good quality
Received item with exactly the correct dimensions as requested. Received timeously and very well packed. Pleasure to do business with you.
This is my second order of steel, the website is a pleasure to work on, prices and delivery good, I'll be back.
Great communication, didn't have to waste a day waiting for delivery. Packaged really well . Would certainly use again and recommend to my friends.
Just what I needed. Delivered on time. I would definitely buy again.
