At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Great fast service well packaged will be buying again in the future many thanks
Our request for an expedited shipping was handled professionally resulting in goods arriving in time enabling us to meet our constrains. Thank you.
Easy to use website
Not only are they very competitive but you can actually specify cut lengths at the beginning of your order rather than at the end and wondering if cuts are chargeable etc. Will definitely use again.
Fast service, would use again!
Prompt response, quick delivery and great price.
Prompt delivery, well packed ,in good condition, No Rust, Thank you.
Just a few lines to say how impressed we were with our recent order. The web site was easy to navigate. Very fast delivery, well packaged in a sturdy tube. Ordered steel bar in two lengths after seeing a gardeners world video on how to make plant supports. Price was very competitive as I would never have got the 3m lengths into the car and considering the package was over 25kg.
good product arrived quickly very pleased
Only a small order but delivered within 72 hours of ordering. Well protected at the ends to prevent transit damage.
There are many stockholders and agents but you are head and shoulders above all of them.... Your competitors do not allow specific length cuts from the first information search box. They will only estimate charges for cutting from specific lengths after you put the items in the basket and then you are not always sure whether you are charged per cut or not. Your system is great for many people who want non standard lengths at the initial pricing input box! Also most of your competitors prices that are anywhere close to you 'with postage' are for collection only! Your delivery charges are particularly competitive. Highly recommended.
Only a small requirement but dealt with swiftly and efficiently. Less than 72 hours from placing order to delivery. Well protected to avoid damage to the ends of the section. Will use this supplier again.
Arrived promptly.
Excellent Service super fast delivery
As expected
Very fast delivery, very pleased. Many thanks
We all want stuff overnight these days, but I was surprised to receive this next day as a carrier-unfriendly package 8 feet long. Very reasonable carriage cost too.
the order arrived nice and early the site was easy to navigate the service was good thanks to all involved
Quickand efficient
No issues at all - items arrived within 48 hours and were well packed.
Good product range, clear description on website and easy ordering. Very fast delivery, overall a great service.
Great sevice
Really good service.
Good online simple service
Quick and efficient. Well wrapped products.
Great service, easy to use website, and order was received quickly
Order arrived as stated was perfect for the use i needed it for. web site easy to use.
