At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Prompt service
Thank you for my metal was a very quick service
Great for gardening
Thanks,ideal for what I require,easy online ordering and speedy delivery.
Quick delivery, easy ordering. Recommended
Have used this company before to supply 6mm mild steel round bars for use as garden plant supports. Really pleased with the service and product.
Arrived on time and have bookmarked the site to use again.
Can't find any fault.
Exceeded expectations
Queried product and got quick response which helped me choose correct item. Would recommend Austen Knapman
Communication was excellent and a very swift delivery
Super quick delivery and a great price
First time I've used theses guys and found their prices cheap but not cheap on quality cheers guys.
Couldn't be easier
The website is easy to use and the order process well communicated.
Really fast delivery. Excellent service
Arrived swiftly and the guy carried to where I wanted it - can't complain about that!
Easy website, good delivery time, good information re delivery, well packaged, invoice with goods. Everything I need.
So easy to make my own plant supports. Much cheaper
Same quick first class service
Interesting story. Order did not arrive after what I considered a reasonable time, gentle prodding e-mail to Customer Services. Within just about one hour, at lunch time, i was telephoned by a lady who explained that the carrier had let them down by losing the delivery, but had not bothered telling them about it. Long and short of it was that a repeat order was at that moment being processed and would be delivered the following morning. It was delivered, at 10:00 am. The web site is a pleasure to use, especially in immediate pricing of cut lengths, making placing an order virtually child's play The overall experience leaves me feeling that if and when - this is the first Company to go to. I have only deducted one star for not having had tighter control over their carrier
The website is very good and easy to navigate. The mild steel bars I purchased were as described and at a price that I considered to be good. The delivery was quick and efficient. Well done all round.
An excellent service prompt delivery helpful staff. I most definitely will use your service in the future
every thing was perfect from order to delivery, brilliant. would advise your site to all my friends.
Very easy company to deal with. Prompt delivery, order exactly as requested and very well packaged. Highly recommended.
Good website, easy to order. Delivery within 3 day's. Very good.
The whole procedure was easy to follow. Nice fast service, and well priced. Will not hesitate to recommend you to others.
