At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
the price was very reasonable, the quality as expected and the delivery was on time. Can't ask for more.
The bars I purchased arrived on time and enabled me to complete an urgent job. I will definitely choose Austen Knapman again if I need more good quality steel at short notice.
Good communication and item ready for collection at agreed time
Best ever site for all my requirements for my DIY, from small to major jobs. Site is easy to get round and find what you need. Click and pay and its on its way.
Delivered as promised, packed well. Cut perfectly to request spec. Slotted straight in Many thanks.
Steel rods perfect making plant support bows
Perfect for plant supports - just as Monty Don showed on 'Gardener's World.'
Order arrived earlier than I hoped - in just a couple of days. Tuffnells fulfilled the order with a great delivery driver who persevered to find us despite only having a post code.
1st class service will definitely use again
I purchased this length of steel for a project. Making an unusual bracket over a door canopy to hold two hanging baskets. I was only going to give 4 stars because the wrong bar was dispatched but after contacting customer service, you dispatched the right steel bar by priority delivery this gave you 5 stars.
A totally professional company. An excellent quick delivery of a superb product.
Order came as requested..perfect thank you
Perfick all round
Small Purchase for garden. Good price, good service, delivered on time to correct location and instructions (as no one home).
Small Purchase for garden. Good price, good service, delivered on time to correct location and instructions (as no one home).
Perfect! Swift delivery of great product
Much cheaper and sturdier than ready made plant supports. 2.5 metre length works perfectly for all my plants
Fantastic service exactly what I ordered It came well packaged and came on time . The site was very easy to use.would highly recommend this company.thank you for a great service.
Good product and efficient service, would use this company again.
An easy ordering process. Order tracking - and on-time delivery. Top job!
I constructed an archway last year from wire / plastic coating fencing to help train honeysuckle from a wicker fence panel up and over our 3 unsightly wheelie bins (open at each end so that bins can be accessed and removed when necessary). The archway was supported on the far side by a batten on the fence. As the climber has grown, it became too heavy for the archway I'd built. It was a comparatively simple task to fasten 5 of these mild steel round bars on the wicker fence then curve them round underneath the arch as a support - before bending the ends so that they could be dropped into holes drilled into the wooden fence batten. A very secure structure, which is all but invisible - and the bins are hidden from sight.
