At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.

4.9/5
Rated by 1686 customers
Pleased
07th March 2014

Good price, fast delivery. Happy!.

Wolf
Good Value-No Hassle
06th March 2014

We are an engineering company and had a requirement for a small piece of channel. For us to make a 1 off piece would have cost the customer far too much so we ordered from these lovely people. Quick delivery, good value for money and so easy. Thank you Austen Knapman

Goodlands
Aluminium angle
23rd February 2014

Product exactly as required. Prompt delivery. Would definitely recommend this firm for items not usually available from the chain DIY stores.

Anonymous
School project
23rd February 2014

I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.

Anonymous
School project
23rd February 2014

I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.

Anonymous
School project
23rd February 2014

I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.

Anonymous
200mm Mild Steel Channel
21st February 2014

I required 3 pieces of channel and could not get any place local to supply me with the pre-cut short pieces I wanted. Also they were all insisting on having to purchase a minimum of several meters long. I ordered my steel online from Austen Knapman and it was dealt with immediately. The steel was delivered very quickly ( In a couple of days ) The channel section is great for fabrication work with the sides being true parallel section not like the slightly tapered stuff some firms supply. This company was a great find for me, as I do various small one of projects and I would recommend them to anybody requiring quality pre cut steel. Superb 5 Star service. Delighted.

Wilf
green house repair
19th February 2014

the item i ordered came well packed and very quick and undamaged(i ordered on sun and it arrived on the tues despite all the bad weather youve had down there)just what the customer needs thank you

nigel
angle iron
16th February 2014

Angle iron cut to exact specs. Speedy despatch. Would definitely use again.

woodnyou
Mild Steel Box
16th February 2014

I ordered multiple sizes and lengths for a recent project. Ordering was simple on the website, delivery was fast and both the quality of the metal and cut sizes were spot on. I would definitely recommend.

Dave Hay
Great Service
14th February 2014

Received goods very fast, excellent service will use you again

Anonymous
mild steel square bar
07th February 2014

Excellent product and service, I needed a hole drilled through it as I didn't have a drill bit the size I needed, which they kindly did for me. Brilliant service

matt
Spot on.
07th February 2014

spot on

vwevolution
Spot on.
07th February 2014

Spot on.

vwevolution
Spot on.
07th February 2014

Spot on.

vwevolution
Trouble in the garden
31st January 2014

I ordered these rebars to support a trellis which had been blown over by strong winds.Her indoors loved the climbing plant that was attached to this trellis,so I had to try something to get it upright again.Once I had knocked these 4 rebars into the ground and used jubilee clips to attach the trellis to the rebars ---job done.Her indoors a happy bunny and I don't have to sleep with the dog.Recommend -price fair--quick delivery.Well done to the staff.

Ben
efficient
26th January 2014

Easy to use web site and could buy just what I needed without having to buy a 3 meters, quick delivery too. just the job thank you.

Neil C
Aluminium angle
24th January 2014

Thank you. First class company! Very cheap but very good quality. good first class postage. thank you

smudgey g
Top Quality Service
19th January 2014

Was one of the easiest transactions I have ever had. Austen Knapman offer a fantastic service at great prices. The rods that I ordered came quickly and were exactly as I hoped for. They will do the job I need perfectly. I would happily recommend this company to anyone who might be interested in purchasing from them. Thanks you

Mr-Wilks
steel tube
18th January 2014

great service and updates of the order status.great price, will use again.

Anonymous
Mild Steel Box Section
21st December 2013

I received the steel a couple of days after I placed the order. Finding what I wanted, ordering and paying was easy. I needed a question answered about the box section and got a reply the following morning. Excellent company will definately purchase my steel from them again. 5 STARS out of 5

matt
Quality Service
12th December 2013

Very helpful and good quick delivery. Would recommend to anyone.

Dave Paignton
fantastic service
07th December 2013

Company went above and beyond the call of duty to ensure my steel bars arrived the very next day. They were an integeral part of my driftwood Christmas trees and I needed them for the weekend. thankyou

Uncle Pauls Emprium
excellent service
30th November 2013

The website was very easy to use and my order for some steel rebar rods was safely delivered within a couple of days. Throughout the process, Austen Knapman kept me well informed by email. I am very pleased with the product. Altogether, I found the service to be excellent. Thank you

Adrian
Hand Rails for Industrial Roof
25th November 2013

The existing welded aluminium handrail had broken in use and left a roof walkway a H&S risk. I purchased this product to use as a replacement and have drilled and bolted the 4 handrails in place, making it safe once more. I do not purchase raw metal very often and found the Austen Knapman website easy to use but it would not take my order. I rang their office and placed the order via telephone. The lady I spoke with was very helpfull. The added benefit of having the handrails cut to size was a bonus as it saved me cutting them on site. All in all a great experience. I will use Austen Knapman again.

Johnboy
My awning
18th November 2013

A excellent product which was used as a supports for a timber framed awning.

tonyahl
100x100x10mm Mild Steel Angle.
14th November 2013

I scoured the internet for the product I required and found it clearly listed on this company's easy to use Website. It was cut to to my precise requirements and delivered promptly. Five star service from this seller.

Johngushmere