At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
We are an engineering company and had a requirement for a small piece of channel. For us to make a 1 off piece would have cost the customer far too much so we ordered from these lovely people. Quick delivery, good value for money and so easy. Thank you Austen Knapman
Product exactly as required. Prompt delivery. Would definitely recommend this firm for items not usually available from the chain DIY stores.
I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.
I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.
I ordered quite a few pieces of steel cut to order for my son's school project, arrived within 48hrs, good quality no problem at all. Website easy to use. First rate.
I required 3 pieces of channel and could not get any place local to supply me with the pre-cut short pieces I wanted. Also they were all insisting on having to purchase a minimum of several meters long. I ordered my steel online from Austen Knapman and it was dealt with immediately. The steel was delivered very quickly ( In a couple of days ) The channel section is great for fabrication work with the sides being true parallel section not like the slightly tapered stuff some firms supply. This company was a great find for me, as I do various small one of projects and I would recommend them to anybody requiring quality pre cut steel. Superb 5 Star service. Delighted.
the item i ordered came well packed and very quick and undamaged(i ordered on sun and it arrived on the tues despite all the bad weather youve had down there)just what the customer needs thank you
Angle iron cut to exact specs. Speedy despatch. Would definitely use again.
I ordered multiple sizes and lengths for a recent project. Ordering was simple on the website, delivery was fast and both the quality of the metal and cut sizes were spot on. I would definitely recommend.
Received goods very fast, excellent service will use you again
Excellent product and service, I needed a hole drilled through it as I didn't have a drill bit the size I needed, which they kindly did for me. Brilliant service
I ordered these rebars to support a trellis which had been blown over by strong winds.Her indoors loved the climbing plant that was attached to this trellis,so I had to try something to get it upright again.Once I had knocked these 4 rebars into the ground and used jubilee clips to attach the trellis to the rebars ---job done.Her indoors a happy bunny and I don't have to sleep with the dog.Recommend -price fair--quick delivery.Well done to the staff.
Easy to use web site and could buy just what I needed without having to buy a 3 meters, quick delivery too. just the job thank you.
Thank you. First class company! Very cheap but very good quality. good first class postage. thank you
Was one of the easiest transactions I have ever had. Austen Knapman offer a fantastic service at great prices. The rods that I ordered came quickly and were exactly as I hoped for. They will do the job I need perfectly. I would happily recommend this company to anyone who might be interested in purchasing from them. Thanks you
great service and updates of the order status.great price, will use again.
I received the steel a couple of days after I placed the order. Finding what I wanted, ordering and paying was easy. I needed a question answered about the box section and got a reply the following morning. Excellent company will definately purchase my steel from them again. 5 STARS out of 5
Very helpful and good quick delivery. Would recommend to anyone.
Company went above and beyond the call of duty to ensure my steel bars arrived the very next day. They were an integeral part of my driftwood Christmas trees and I needed them for the weekend. thankyou
The website was very easy to use and my order for some steel rebar rods was safely delivered within a couple of days. Throughout the process, Austen Knapman kept me well informed by email. I am very pleased with the product. Altogether, I found the service to be excellent. Thank you
The existing welded aluminium handrail had broken in use and left a roof walkway a H&S risk. I purchased this product to use as a replacement and have drilled and bolted the 4 handrails in place, making it safe once more. I do not purchase raw metal very often and found the Austen Knapman website easy to use but it would not take my order. I rang their office and placed the order via telephone. The lady I spoke with was very helpfull. The added benefit of having the handrails cut to size was a bonus as it saved me cutting them on site. All in all a great experience. I will use Austen Knapman again.
A excellent product which was used as a supports for a timber framed awning.
I scoured the internet for the product I required and found it clearly listed on this company's easy to use Website. It was cut to to my precise requirements and delivered promptly. Five star service from this seller.
