At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
This is to match an old wrought iron with some additional side panels. Well packed, arrived as promised.
product excellent. delivery spot on. website could not be better. overall highly delighted.
Product and price were great and a very quick delivery
Very happy with product and service, many thanks
Good customer care, prompt delivery and packaging exactly what was wanted.
Second purchase with the Company as delivery is fast and the product of decent quality and the price competitive. The Web site is good especially if you have used it before and custom cut lengths are convenient. Products are as described and arrive well wrapped with understandable warnings on possible sharp edges. I am in no way associated with this company but am very unlikely to go elsewhere despite having two local steel stockists. It's faster and easier!
Product as described and cut to size.
Great service, will use again
Exactly what I wanted, very pleased
Ordered, cut and collected same day. Good price and friendly efficient service
Site easy to use
Just as I wanted,accurate dimension ,machined easily
Couldn’t find these rods in Suffolk in small quantities. Despite the distance from Devon to Suffolk delivery was cheap and quick. I’ve now made my tall plant supports (delphiniums / hollyhocks etc) as Monty Don’s video on Gardeners World and they’re great. And such good value for a product that will outlast me!
Very helpful when rang with query before ordering and great website to use. Notifications were spot on and order arrived as stated. Great service
These were just what I wanted for holding some timber steps in place and perform the function excellently
All round excellent service.
easy purchase and good delivery
Fast, accurate and well priced service for me on straight bars cut to length.
I needed stiff steel rods as 'foundation' spikes to drive into the ground and push 25mm water pipe on to construct a mini-tunnel to cover plants on my allotment and these do the job perfectly! My order arrived on time and the online ordering was easy - excellent service, and the price was very good too.
