At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Quick and perfect service
The steel was perfect for the job of my railings cleanly cut and easy to use
Brilliant service and good quality British product!
web site easy to use. items arrived well packed and on time
used this to contstruct a support for a rose arch. The items were delivered promptly and exact size.I would recommend to a friend.
used this to support wooden half round edging to steps. The items arrived promptly and to the exact size. I would recommend to a friend.
used this to construct a support for a rose arch. The items were delivered promptly and in very good condition. I would recommend to a friend.
Item supplied using standard delivery procedure and was carried out in a reasonable and timely manner.
searched for alloy tube ,I/D fixed...,O/D fixed,....this tube allows me to work towards a practical working solution and I can then determine the value of processing an alloy replacement.
Excellent, quick, efficient
These have been perfect for bending as plant supports, will be ordering more!
We ordered 6mm mild steel rod for making garden supports. It was despatched in less than 12 hours from order and with us the following day! The rods are fine, easy to bend freehand or using a pipe bender. Highly recommended.
It’s mild steel packed as would be expected. Good company and good product
Half of my order went missing during shipping. But one phone call and the staff were very helpful. New shipment arrived promptly and follow up calls to confirm I was satisfied.
Needed precise dimension pipe, what i wanted is what i ordered and its what i got. Perfect. Speedy service too.
Prices are competitive in an ever changing market but what stands out is the quality of service plus the fact the material is sawn and not guillotined. The website is easy to use and the company is just down the road . I would recommend this company and will be using them again in the near future.
Ideal mild steel bars for making garden supports. Easy to make the supports.
Great website, very easy to order. Did phone to ask about collection. Nice customers service. Text message saying order was ready (next day response). Very pleasant people in order office. Great service. Bars ideal for making Monty Don garden supports.
On time and we'll packaged.
Nothing really to say it is what it is box steel very good quality.
Bought these for mum so she could have Monty Don’s supports for her plants. We’re exactly what we needed. Easy ordering process and quick delivery.
Brilliant service
quick great service second time using these guys it got even better well done
Good service as usual
