At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
There was a small delay from placing my order to shipping (but nothing that isn’t expected at the moment). Once shipped arrived the next day.
Ordered standard 6mm rod and received in good time
will use again
Arrived swiftly and with no fuss at all.
Great service as well
Exactly what I required. Delivered ahead of time. Many thanks
Can't fault it. Really really helpful and arrived slightly early which was a cheery on top
The delivery arrived carefully packed to avoid any damage. The ordering process was uncomplicated and the online communications gave one confidence to deal with Austen Knapman
Excellent , very easy to purchase items from website
Pleased with the tracking info on my order. Small order quantity but delivered promptly despite the virus restrictions. Very happy.
First shopping and certainly not the last. Perfect packing.
promptly delivered, thanks
Arrived on time and it was exactly what I ordered, thanks
good staff at Paignton
Wanted steel bars for garden plant supports. My second purchase from AK. 6mm easier to bend, and perfectly suitable. Speedy delivery too.
I found the site and ordering easy to use and was kept informed as to delivery etc.
Bought 3mm x 10mm mild steel bars to strengthen my greenhouse. Cut to my requirements, delivered on time, and a good price. Thank you.
Good value
Ordering was easy and it arrived on time, very well packed. I got exactly what I'd hoped for and will buy again from here.
Easy or use website and quick delivery
Even in these difficult times ,my order arrived quickly and well packaged.I will definitely use this excellent website in the future.Well done.
Sensible price and no carriage charge over £80 . Quick delivery and will use them again
Website easy to use. Good value for money and excellent delivery service
Couldn't be easier to order from their website, they have a massive amount of sizes. Great communications, fast shipping, well packaged. Really please with products I bought, will be ordering again. 10/10.
Bought mild steel bars several times. Ordering and service always excellent, quick delivery too. Many thanks.
Good customer service and fast response. Order expedited swiftly and a problem out with the company sorted quickly by them. Highly recommended and I would not hesitate to use them again.
Good service
