At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Good efficient service Delivered as notified.
It looked like my order was going to be held up a bit by the courier which isn’t a surprise given the current situation but the folk at Austen Knapman responded and resolved immediately. They are genuinely nice people and super helpful. I was very impressed and will definitely be a return customer.
I ordered a few metres of angle iron cut to length by Austen Knapman which saved me the hassle of cutting with the angle grinder. It’s a decent product and at a very competitive price.
Needed precise size of pipe and wall thickness found it here, sent quickly, good website and fair price.
Great quality steel cut to the right size, Great communication easy to order online.
Great quality steel good communication great service, easy to order online
Fast. Accurate. Easy. A lot easier than going to the store, selecting lengths, carting it all back and cutting it up. I had a series of ready pieces that I could go to work on immediately. NO WASTE! All with the welders to assemble already.
great value and great service
all the items arrived promptly and are of good quality. I'll definitely be back.
Used to build a lever arm for some gym piece . Great product at the fraction of the price !
Great customer service , responded quickly to any questions . Fast delivery
could not fault the service or the product recommend this company and I will use them again
Great price, great delivery and no hassle. All round, spot on service A++
Excellent quality product, very fast delivery!
Quality steel item delivered very quickly. Would definitely use again.
Only done a single test so far but the bars shape easily around a template. Purchased to make a series as border edging to keep the front of border plants from spilling onto the path. So much better than the decorative flimsy wire edgings you can buy. Sturdy but almost invisible. Result!
I messed up my online order so rang the next morning and the issue was sorted very quickly. Excellent. And delivery fast too.
First class from order to delivery. Well packaged , fast delivery , great quality . Would highly recommend company .
Fast delivery , well packaged . Great quality , would highly recommend company .
Perfect, quick, efficient, simple! Great service and definitely use them again!
Excellent website, easy to order and quick delivery.
Easy to order and quick delivery. I used them for making plant supports - as per Monty Don - it was very easy even though I'm only 5'2" so had to hug the tree!! Neighbours very impressed so they will be ordering some.
