At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Arrived quickly packaged well. Would recommend.
excellent customer service and super quality product. thank you!
I was in need of the item quickly and it arrived in plenty of time. Great service and would use again, without hesitation.
My order for a small quantity of T-section and Mild steel bar was easy to place via the website and was quickly handled and dispatched. Thank you
Bought both Mild steel bar and T section . Particularly wanted a smallish length of both(hobby project). Website made it easy to order. Sensible price and quickly dispatched. Perfect.
Finally a steel stockist that has steel in the size you want and at a sensible price. Excellent service throughout. Quick delivery. Thank you
Thank you for the great service all the items ordered are brilliant .super fast shipping !!!
Fast and Efficient
I was able to look at sizes/ type of steel / and price then order with no problems, plus fast delivery great product.
I placed my second order with austen's last week. Most of the order arrived but a few bits went missing in transit. I phoned Austen's and spoke to Katie who was most helpful in sorting things out for me. So thank you for that.
Very fast delivery and they had stock I couldn't find anywhere else. Thanks
A good selection of thickness and cut to my desired length.
Ordered online for collection in store. Phoned and emailed me to confirm it was ready to collect. Helpful staff and will most definitely be using again
A very good experience in every way and a good quality product as well
Excellent service
Quick delivery, cut to exact size just as requested
I love that you can buy as little as you want, not everyone wants to buy a truck load of steel. Delivery only took 3 days, I'm very very impressed & won't be going elsewhere for my mild steel!
I am in the process of building my home gym and my existing Olympic weight tree horns are not quite long enough so i shopped around for steel tubing and hey presto i found a company that sells it all with speedy delivery and great quality and cut to size for an unbeatable price so very pleased with the purchase.
A bit greasy and some sharp edges but overall ok
The material is top notch and good clean cuts as well. I will be ordering again, for sure.
Great product and great service
Excellent speedy service- would use you again
