At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Decent postage price. Order came reasonably quick. Well Packed.
Can't fault the product. Really convienient that they cut the steel to length using both imperial and metric. Delivery was super fast as well.
Hassle free & efficient
Very quick delivery and a good way of getting shorter lengths of steel at a reasonable price
Good product and good value for money. Very fast delivery and well packaged. Having used this company before for similar products with equal success, I would most certainly use again and would recommend to others without hesitation.
I chose this vendor because the wide range of choices included both of the items that I wanted,which was not the case with other vendors. The quality of the material is excellent,it was very well packed,and delivery satisfyingly prompt at no extra cost. Thank you.
Fantastic, arrived quickly!
Used this to make a tree in the garden to hang garden ornaments on, worked a treat
Good product & excellent delivery!! Thank you
EXACTLY THE RIGHT DIAMETER TO EXTEND THE LEGS OF MY BED. CAN NOW FIT TWICE AS MUCH STUFF UNDER THERE.
No surprises here, just exactly as described!
Just find what you want on the comprehensive website, place your order & within 5 days you'll have it!
couldnt be happier, had everything I wanted in the right sizes saving having a lot of waste by not having to order 6m lengths. was able to order some pieces as small as 50cm up to 3m in one order with free delivery over £80 a bonus. coulndn't be happier with their service, good communications and a easy to use website. overall an excellent service with quick delivery.
I have purchased previously from Austen Knapman, purely for plant supports. They are a much cheaper alternative than those offered in garden centres.
Just what I ordered. Cheaper than anywhere else
Easy to use website. Arrived within 3 days of placing the order. Good product
I found it easy to use the web site when placing the order. I was notified when to expect the mild steel to be delivered and it arrived within 3 days of placing the order. The product was of a high standard and I would recommend your company to anybody requiring mild steel bars
Very helpful staff sensible shipping rates
Fast and free delivery of complete order. Website easy to use and good customer service. Steel was cut accurately to correct lengths with no errors. Safely packaged and wrapped. We will be using Austen Knapman again for other small lot steel sections when they are required during restoration of our 1910 Marshall "Gainsborough" steam traction engine.
Excellent service goods arrived within the stated time well packed and as expexted
It was nice to find a company who would cut metal to size and deliver to the door. The size was correct as ordered and saved me trawling the local stockists who would probably charge by the metre and leave me to cut to size. Delivery was a little slow, but it did include a bank holiday weekend.
Good product and good service can not see how you can improve.
Exactly what I hoped for. A very good quality item and delivery.
Very good first time experience
