At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Used this to make a tree in the garden to hang garden ornaments on, worked a treat
Good product & excellent delivery!! Thank you
EXACTLY THE RIGHT DIAMETER TO EXTEND THE LEGS OF MY BED. CAN NOW FIT TWICE AS MUCH STUFF UNDER THERE.
No surprises here, just exactly as described!
Just find what you want on the comprehensive website, place your order & within 5 days you'll have it!
couldnt be happier, had everything I wanted in the right sizes saving having a lot of waste by not having to order 6m lengths. was able to order some pieces as small as 50cm up to 3m in one order with free delivery over £80 a bonus. coulndn't be happier with their service, good communications and a easy to use website. overall an excellent service with quick delivery.
I have purchased previously from Austen Knapman, purely for plant supports. They are a much cheaper alternative than those offered in garden centres.
Just what I ordered. Cheaper than anywhere else
Easy to use website. Arrived within 3 days of placing the order. Good product
I found it easy to use the web site when placing the order. I was notified when to expect the mild steel to be delivered and it arrived within 3 days of placing the order. The product was of a high standard and I would recommend your company to anybody requiring mild steel bars
Very helpful staff sensible shipping rates
Fast and free delivery of complete order. Website easy to use and good customer service. Steel was cut accurately to correct lengths with no errors. Safely packaged and wrapped. We will be using Austen Knapman again for other small lot steel sections when they are required during restoration of our 1910 Marshall "Gainsborough" steam traction engine.
Excellent service goods arrived within the stated time well packed and as expexted
It was nice to find a company who would cut metal to size and deliver to the door. The size was correct as ordered and saved me trawling the local stockists who would probably charge by the metre and leave me to cut to size. Delivery was a little slow, but it did include a bank holiday weekend.
Good product and good service can not see how you can improve.
Exactly what I hoped for. A very good quality item and delivery.
Very good first time experience
Web site easy to use. I have never brought metal like this before so I was relieved that it was so straightforward. Delivered quickly and well wrapped. In addition to the metal rods I now have a three meter cardboard tube that may come in handy. Thanks.
As far as i can see there is nothing wrong with this product. It is indeed a steel bar. I am aware of no defects.
Timely and well priced.
I ordered this steel bar to make plant supports for the garden. They are as seen on Gardeners World & the steel bar is ideal for the job.
My order did not arrive as expected. I emailed Austen Knapman & Claire replied straight away. The order had been misplaced by the courier & so a replacement order was sent out which arrived the next day. Superb service, thank you Claire!
excellent for plant supports, well packaged and delivered quickly - will order more
