At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Easy fast and good website
Fast delivery ,well packaged and protected and web site made it easy to order for a diy person
Website was easy to navigate and product was delivered promptly.
I ordered this for a non-internet savvy neighbour who (a) had no idea from where he could source it and (b) was totally unfamiliar with metric measurements. The product is exactly what he required and he is delighted with it.
I ordered this on behalf of a 'non-internet savvy' neighbour and he is absolutely delighted with the it. In just 7 days he went from having no idea from where he could source it to having it in his possession! The website was very easy to navigate and the ordering and delivery process excellent. Well done Austen Knapman.
Exactly as expected and prompt delivery
Definitely use again
Definitely use again
Very helpful
Good to deal with Very helpful customer service
This company must be one of the easiest to deal with that I have ever used. Good price, service and you can actually talk to someone about your order. 10/10
Still to use as yet but look good quality. Excellent order/dispatch service.
I ordered this to reinforce a concrete vanity counter I was making. I was able to get it cut to size to minimise waste and save time. I only needed a small quantity which was not a problem. It is exactly the right size and exactly what I wanted.
I found what I was looking for easily, it was reasonably priced, cut to size and despatched quickly. It was well packaged, delivered on time and exactly as described
Service second to none, I ordered on line and with in a couple of hours I had an email I got an email from them saying that my order would be ready for collection the next day. I opted to collect my self as it only a few miles from home, but on orders over a certain amount delivery is free. The staff are really good and helpful, and I would recommend to any one that asks, and I will be buying my Steel and other items as they have a shop on site. One last thing thankyou to every one at Austen Knapman.
First class Steel, and service I will be using them again without a doubt.
I received exactly what I ordered and was able to use it as immediately.
Service and delivery were outstanding .
The product arrived when expected and was well protected against bending.
Got steel to me quickly but at a cost
