At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Looking for tube to extend my rotary clothes dryer. Found Austen Knapman online and they had exactly what I wanted. Cut to exact size and prompt delivery. 5 stars!
Even when a mistake is made it is quickly sorted with next day delivery.
One of the few places where I could find rebar cut to size. Good communication from the company and very pleased with the product
Every thing was perfect even with the problem of first delivery.
Steel supplied and cut to the exact measurements, delivered very promptly. Excellent service, will definitely use again.
Product ideal for my needs, garden supports, good price and quick delivery.
The heading says it all. Delivered within 5 working days and the carrier told me what day it would be delivered.
Easy to order, fair price and delivered exactly as stated...all that's needed!
Arrived on time. Cut exactly to measurements given. Well packed.
Items came packed and wrapped securely.....delivered early in the morning ..good quality items..no rust. Will buy more.
Arrived in good time. Able to bend to shape for plant support easily. Pleased with product.
Easy to order delivered quickly
Bought as garden stakes Easy to order and delivered promptly
This size of 6mm mild steel rods is perfect for making garden supports. I purchased as 3mtr lengths and got 2 good sized supports out of each rod.
A great service. As a homeowner I only wanted a small quantity to make garden supports. This was not a problem. 12 rods were dispatched, in suitable packaging and delivered via courier all within a reasonable timeframe. Now that I've experienced the product and service I will definitely be ordering more.
Exactly what I wanted, plus very helpful customer service.
I looked on the internet, and this was the best price, both for the goods and delivery. Had what I wanted in stock and was cut to size.
Order processed with 24hrs, cut to length as requested, even carried to my vehicle. Faultless.
The entire order went through quickly and efficently. with the entire order arriving very quickly, albeit a small order in comparison (hobby size) to a lot of what they deal with I'm sure, but no quibble from the supplier. The bottom line is would I use them again? For this kind of order there seems to be no alternative as far as I'm concerned.
A speedy service from a reliable company with a good stock of steelwork at reasonably rates.
Good service.
