At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
A great service. As a homeowner I only wanted a small quantity to make garden supports. This was not a problem. 12 rods were dispatched, in suitable packaging and delivered via courier all within a reasonable timeframe. Now that I've experienced the product and service I will definitely be ordering more.
Exactly what I wanted, plus very helpful customer service.
I looked on the internet, and this was the best price, both for the goods and delivery. Had what I wanted in stock and was cut to size.
Order processed with 24hrs, cut to length as requested, even carried to my vehicle. Faultless.
The entire order went through quickly and efficently. with the entire order arriving very quickly, albeit a small order in comparison (hobby size) to a lot of what they deal with I'm sure, but no quibble from the supplier. The bottom line is would I use them again? For this kind of order there seems to be no alternative as far as I'm concerned.
A speedy service from a reliable company with a good stock of steelwork at reasonably rates.
Good service.
……….good good
arrived quickly, I should have checked the wall thickness before I ordered as this may be overkill however Id rather that than too light. excellent VFM
Great item just what I wanted.
Quick delivery as a result of good customer service
Ordering process was very smooth and delivery was good within a few days of ordering.
I needed a number of 1m lengths of rebar for a garden project that i couldnt source from my local builders merchant. Decided to have a look online and Austen Knapman seemed to be able to give me what i needed. Rebar was cut to lengths and delivered in well packaged parcel within a week of ordering. Very pleased with service.
Quick and simple
Fast delivery, exactly as expected
Bought 155 pre-cut 6mm rods for our gardening club to make plant supports. Very pleased with the price, product quality and service. Would highly recommend.
good quality just what i needed for my project. arrived on time may use again
Bought for making plant supports. Worked very well, easy enough to bend into shape.
Quick delivery. Good communication.
Super duper 5 stars
Excellent piece of kit for plant supports. Cost £3 each and in garden centres would cost £30 each
