At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Her Indoors, who is a fan of Monty Don saw him making plant supports on Gardeners World from round bar, so I had to source some. After shopping around I found this site was excellent value and fast delivery. And yes Her Indoors and the plants are very happy!
I might try the next size up next time - time to experiment!
Arrived swiftly and the guy carried to where I wanted it - can't complain about that!
Second time I have ordered from here. Very efficient and prompt delivery within 48 hours. Highly recommended for your Gardeners World needs!!!
Easy website, good delivery time, good information re delivery, well packaged, invoice with goods. Everything I need.
I can get 3 small supports out of a 3m x6mm length. Using more than one support on a small bushy plant (like geranium) gives a relaxed natural look.
These mild steel bars are just the job for making my own plant supports. Good value.
So easy to make my own plant supports. Much cheaper
Same quick first class service
Interesting story. Order did not arrive after what I considered a reasonable time, gentle prodding e-mail to Customer Services. Within just about one hour, at lunch time, i was telephoned by a lady who explained that the carrier had let them down by losing the delivery, but had not bothered telling them about it. Long and short of it was that a repeat order was at that moment being processed and would be delivered the following morning. It was delivered, at 10:00 am. The web site is a pleasure to use, especially in immediate pricing of cut lengths, making placing an order virtually child's play The overall experience leaves me feeling that if and when - this is the first Company to go to. I have only deducted one star for not having had tighter control over their carrier
Standard mild steel angle, first appearance very good quality. 22 pieces appear to be chop-saw cut with exact dimensions, good finish and no jagged edges. Very well wrapped for shipping.
The website is very good and easy to navigate. The mild steel bars I purchased were as described and at a price that I considered to be good. The delivery was quick and efficient. Well done all round.
Excellent for using around the garden and very fast delivery.
after my order arrived I found a piece to be missing, after one e mail to sales it was dispatched straight away, no dramas, this isn't my first order from austen knapman and won't be my last
An excellent service prompt delivery helpful staff. I most definitely will use your service in the future
Thank you very much for the steel bars I've now had them welded to make special brackets to support my garden awning. Many thanks again
every thing was perfect from order to delivery, brilliant. would advise your site to all my friends.
exactly what i wanted, delivered early, excelent
the first time i have used the site, everything exactly what i wanted, arrived before due date, perfectly. i would recommend the site to my friends.
Having purchased 6mm ready made plants supports in the past, I was keen for something a little more substantial together with the ability to make whatever heights and widths I chose. An excellent product and incredibly easy to bend into professional looking supports. The garden is transformed!!
Very easy company to deal with. Prompt delivery, order exactly as requested and very well packaged. Highly recommended.
Good website, easy to order. Delivery within 3 day's. Very good.
the angle was well packed and in good condition.
The whole procedure was easy to follow. Nice fast service, and well priced. Will not hesitate to recommend you to others.
Efficient service, easy to use website & prompt delivery
