At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
I ordered 3 different lengths; 3m, 2.5m & 2m to makesplant supports as shown by Monty Don on gardeners' world. They blend in well & were very easy to manipulate.
Bought 1.3m and 1.5m lengths to make medium size plant supports - perfect!
Site and ordering procedure was easy to use, product was as expected, packaging was A1, delivery was as stated when ordering, would certainly reccommend and order again. Thank you.
Really helpful to be able to have your order cut to size. High quality steel . Excellent service
Very accessible website, comprehensive and easy to use. Very competitive prices and good delivery service. Will definitely use them again
I needed some rust proof supports for formwork for a path. I bought galvanised steel tubes from Austen Knapman and they were the ideal solution. Delivery was prompt and the price was reasonable.
This is an excellent product which works very well as a trim for my fire.
Does what it says on the tin, one bar was a bit misaligned at the end but I ordered extra so no big trainsmash.
all items ordered came just as expected. all items very well packed and delivery was quite quick too
Outstanding customer service from start to finish. An urgent order, delivered in plenty of time.
easy to order online, communication was excellent. Used to make a fire surround for a wood stove in an alcove. Very pleased with the end result.
Product as described. Promptly delivered...
Thank you for the advice on the type of material I should use. I have received the refund for what would have been an unnecessary expense.
Easy to order and quick to deliver. Thank you for such an efficient service
All the items om the order arrived promptly and were well packed. They were cut to the right length, do the job well and are excellent value!
As described, very well packed, good communications and delivered when expected.
Precisely what I wanted for a project with an excellent delivery option. Saved me worrying how to get 3m long bars into my Mini!
Precisely what I wanted and as described. Delivery was very quick and much easier than wondering how to fit 3m long bars in my Mini!
We found what we needed easily on the website and the process was really quick from order to delivery.
Website design allowed very straight forward ordering process. Prompt delivery of well packed steel rods appreciated.
