At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Easy to order on line. Items pre-cut to length which saved me a lot of time and which resorted in very little wastage. Quick delivery and all arrived as ordered. Perfect!
Exactly what we wanted for our chin-up bar and very good value. Arrived in good time. Thanks. I wpikd definitely recommend your company to friends.
Excellent service. I was informed of a slight delay in fulfilling the order by a very polite and efficient lady. The goods still arrived within a week. First time that I have ordered from this Company, but I would have no hesitation in buying from them again.
I am currently restoring a ww2 German truck and the availability of parts is non existent it was a great pleasure to be able to buy exactly what I needed in a trouble free manner, my item arrived in good time and with a perfect service I found your company easy to deal with and your web site clear any easy to use I will defiantly come back
Excellent service for a small size order for a restoration project. Items delivered swiftly and exactly as requested. Thank you.
The order arrived within two days.Very efficient and trouble free. I would certainly recommend this company
I’m learning to weld so was looking for some steel to practice on. The price was good (steel and delivery) and the free cutting service is brilliant!
I’m learning to weld so was looking for some steel to practice on. The price was good (steel and delivery) and the free cutting service is brilliant!
Ordered metal steel tube pre cut for my A- level project. It turned up within. 3 days and everyone piece was cut to the mm I asked for. Amazing prices also! Thank you Austen Knapman,
Many thanks for a fast efficient service. The steel arrived well packed and on time and just as ordered. Will use you again in future if needed. GJC
Just wanted to say a huge thank you for your super fast service and great products. I have been ordering mild steel tube with you for a while now and so far every order has been a breeze. Easy to order with your online system, efficient and helpful telephone team and items are always delivered quickly with no hassle at all.
What can I say it's a 60 x 60 x 6mm angle. Was exactly to spec and delivered quickly.
Rapid delivery of quality materials at reasonable and competitive price. What more could one ask?
Only wanted 4 short pieces of angle but these were cut to size and delivered quickly and efficiently. Very happy.
Excellent service. I ordered the rods to make plant supports. Much cheaper than buying them. I will be ordering more. So useful being able to order the right length to fit my needs. Thank You
Excellent. Easy to order apart from it didn't like a different delivery address to the billing address but easy to overcome Delivery was quick as stated Recommended
An excellent high quality item cut to a precise length, competitively priced and delivered very quickly
Good quality by the looks of things. Wee packaged and delivered promptly
Good quality by the looks of things. Wee packaged and delivered promptly
Impressed with the speed, quality and service for items "customized" to my requirements. Wish I had found this supplier years ago. Thank you - Henry
I looked around on the internet for mild steel bars for a while and Austen Knapman's website was easy to follow and very flexible as to what lengths you could order. Ordering system was easy to use. Bonus was that they were also cheaper than anyone else I could find. Kept informed by email for the status of my order advised by email of ship date and delivered promptly. I also phoned to ask about the delivery and the lady on the phone was very helpful and well informed.
Cut and waiting after receiving telephone call to say ready Highly recommend
Good selection of sizes/materials, competitive price and quick delivery. Excellent service.
Good selection of sizes/materials, competitive price and quick delivery. Excellent service.
