At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
I am very pleased by a service as well as quality of the products Superb quality of the steel, reasonable prices. All angles were cut very accurately (according to dimensions provided in order) and had just a few minor burrs. I strongly recommend this supplier and with regards to prefabricated steel - I definitely will buy from them in the future.
I am very pleased by a service as well as quality of the products. Superb quality of the steel, reasonable prices. All bars were cut very accurately (according to dimensions provided in order) and had just a few minor burrs. I strongly recommend this supplier and with regards to prefabricated steel - I definitely will buy from them in the future.
I had looked everywhere to purchase some small lengths of Tee-section steel, but most places wanted to sell me 6m lengths. Austin Knapman gave me what I wanted at a reasonable price. Web site easy to use and provided good communication.
I ordered and paid for the bar etc and i needed a swift delivery.. I contacted Aursten a few days later about delivery the respose was i will check and contact you.. Within a few hrs i received a confirmation email and delivery within 24hrs .... Exceptional Service.... First class product..
Totally 100% perfect service and materials. Polite people, super fast service and accurate cutting too. Recommended twice already.
Good value for cut to length steel. Great communication on progress of my order and speedy delivery. It all adds up to a first class service.
Very convenient, cutting to length for small premium is a boon for users. No need to buy excess quantities. Good prices too. Selector is very well designed, respect to the web designer. If and when I need stock again, I shall be back. Thanks.
Delighted with these steel bars - easy to order, great price, quick delivery, and good product. I will definitely be buying more as my garden expands.
The team could not have been more helpful, I placed an order for some box section steel cut to particular sizes for a relatively small project, the order was placed on the Saturday and it arrived three days later fully wrapped and secure and when I opened each pack the sizes I ordered were exact, full marks to the team who dealt with my order I will certainly recommend them to any of my friends who are in need of the same material I required as they do exactly what they say on the tin! Thank you!
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
Received the Flat Bar Steel cut on required size, easy to order online, very quick delivery and unbeatable price even for small order. I am very satisfied customer and would like recommend Austen/Knapman.
Excellent system and service, order arrived in two days, all sizes correct and square sawn saving me a lot of time. Look forward to buying from you again.
I bought my wife an Oregon Weather Centre for her birthday and spent ages looking for a pole sufficiently strong to withstand winter winds blowing on this large item 1.5 m above ground. Why don't you advertise more widely or under different heads ? Once on your site I had a wide choice of tubes in various metals, sizes and thicknesses. Your site was well laid out, simple to place an order and not too expensive. Indeed, my only problem was being spoilt for choice. The tube was delivered a couple of days later in pouring rain by a van driver with a huge grin and cheerful demeanor. The tube was packed in a cardboard tube so strong I could have used it in place the galvanised iron one !
I purchased mild steel angle in order to construct a mobile trolley base for a heavy machine. All pieces were accurately cut to length and squared off without burrs. Delivery was prompt and the items were securely wrapped. Communication was first class.
Material was of great quality and dispatched very quickly even with a slight change being requested after the initial online purchase. Absolutely fantastic people to buy from.
Ordered a metre length of tube as part of a fitness setup. Price was very good, ordering simple, delivery was rapid and as requested. Tube is just as I needed, strong but lightweight. On arrival it was a bit greasy from processing but it wiped clean easily.
