At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Arrived quickly cut to exact specification. Great service good product
Easy to place an order online & stocked the steel size I needed. Cut as requested and fast dispatch and delivered well wrapped in manageable packages. Steel bar fitted perfectly to size in their measured spaces as ballast in my narrowboat.
I brought this mild steel angle for my company for the purpose of welding it together for a new material rack. The product is exactly what we needed. Thick and good quality. Furthermore the service from austenknapman was great. Fast d livery and all pieces of mild steel cut to the sizes we needed which is a great bonus. I would definitely buy from this company again. Drew Coles
easy to understand website good price and prompt well packed delivery.....1st class will muse again
It was an absolute pleasure doing business. Quick service, accurate cutting on top of an excellent price. I would have no doubts in highly recommending Austen Knapman and will definitely make use of your services again in the near future.
The ordering system, purchase and delivery was faultless and in fact exceeded expectations.
I found the ability to specify exactly what I needed with exact measurements made life very easy. This was a one off project for me and it can be very intimidating trying to navigate the do's and don'ts of an industry you're not used to. This web site was very easy to use and allowed me to order with confidence. Delivery was prompt and exactly what I wanted. Full marks all round.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
A structural post was required when i removed an internal wall. After several expensive fabrication quotes i found AK and decided to take the DIY route. They had exactly what i needed AND cut it to exactly the size i needed (hacksaw myself didn't bear thinking about). Customer services were great when i phoned to ask when to expect my order allowing me to organize a welding unit in advance. In short price was good, service was good, sizes were spot on.
I am very pleased by a service as well as quality of the products Superb quality of the steel, reasonable prices. All angles were cut very accurately (according to dimensions provided in order) and had just a few minor burrs. I strongly recommend this supplier and with regards to prefabricated steel - I definitely will buy from them in the future.
I am very pleased by a service as well as quality of the products. Superb quality of the steel, reasonable prices. All bars were cut very accurately (according to dimensions provided in order) and had just a few minor burrs. I strongly recommend this supplier and with regards to prefabricated steel - I definitely will buy from them in the future.
I had looked everywhere to purchase some small lengths of Tee-section steel, but most places wanted to sell me 6m lengths. Austin Knapman gave me what I wanted at a reasonable price. Web site easy to use and provided good communication.
I ordered and paid for the bar etc and i needed a swift delivery.. I contacted Aursten a few days later about delivery the respose was i will check and contact you.. Within a few hrs i received a confirmation email and delivery within 24hrs .... Exceptional Service.... First class product..
Totally 100% perfect service and materials. Polite people, super fast service and accurate cutting too. Recommended twice already.
Good value for cut to length steel. Great communication on progress of my order and speedy delivery. It all adds up to a first class service.
Very convenient, cutting to length for small premium is a boon for users. No need to buy excess quantities. Good prices too. Selector is very well designed, respect to the web designer. If and when I need stock again, I shall be back. Thanks.
Delighted with these steel bars - easy to order, great price, quick delivery, and good product. I will definitely be buying more as my garden expands.
The team could not have been more helpful, I placed an order for some box section steel cut to particular sizes for a relatively small project, the order was placed on the Saturday and it arrived three days later fully wrapped and secure and when I opened each pack the sizes I ordered were exact, full marks to the team who dealt with my order I will certainly recommend them to any of my friends who are in need of the same material I required as they do exactly what they say on the tin! Thank you!
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
There are many company's like Austen Knapman but when you go on to their web site the ease of use stands above the others. If you need to contact them they can not do enough for you to make your questions answered fully. and finally the delivery is on time and packed adequately to protect the material. I would recommend them to everyone if you want your life made easier. Keep up the good work.
