At Austen Knapman we always put customer satisfaction first and our customer support team are available to answer any questions you may have regarding your order. Here is some of the feedback we have received from our fantastic customers.
Received the Flat Bar Steel cut on required size, easy to order online, very quick delivery and unbeatable price even for small order. I am very satisfied customer and would like recommend Austen/Knapman.
Excellent system and service, order arrived in two days, all sizes correct and square sawn saving me a lot of time. Look forward to buying from you again.
I bought my wife an Oregon Weather Centre for her birthday and spent ages looking for a pole sufficiently strong to withstand winter winds blowing on this large item 1.5 m above ground. Why don't you advertise more widely or under different heads ? Once on your site I had a wide choice of tubes in various metals, sizes and thicknesses. Your site was well laid out, simple to place an order and not too expensive. Indeed, my only problem was being spoilt for choice. The tube was delivered a couple of days later in pouring rain by a van driver with a huge grin and cheerful demeanor. The tube was packed in a cardboard tube so strong I could have used it in place the galvanised iron one !
I purchased mild steel angle in order to construct a mobile trolley base for a heavy machine. All pieces were accurately cut to length and squared off without burrs. Delivery was prompt and the items were securely wrapped. Communication was first class.
Material was of great quality and dispatched very quickly even with a slight change being requested after the initial online purchase. Absolutely fantastic people to buy from.
Ordered a metre length of tube as part of a fitness setup. Price was very good, ordering simple, delivery was rapid and as requested. Tube is just as I needed, strong but lightweight. On arrival it was a bit greasy from processing but it wiped clean easily.
excellent service, very fast delivery and quality item
top quality at a great price excellent fast service thanks guys
good service and price,but was delivered 2.8 mt lengths and not 3.0mt lengths as ordered. but were able to cut and use for the purpose as ordered.
First rate service from Austen Knapman once again them. This is the second time I have used there services. Having looked for a specific profiled pressed steel channel to make a half scale model Truck. They were the people with the goods. First rate.
Found this supplier online and got the rebar cut to size and delivered in a couple of days , all for less money than buying local. Fantastic service !!!!
Good price cast part. Fairly rough finish but does it's job.
The product was correct and of good quality and the delivery was prompt the cost was reasonable.
I needed a few bits of steel bars to effect a fence repair. I found the best prices here. Ordering online was simple, the bars were cut to my required lengths and quickly delivered. Happy Customer, and happily recommend Austen Knapman.
Item arrived in very good time. Exactly what I required as stretchers for wooden benches.
Wide choice, prompt delivery, reasonable price
Rebar purchased, 10mm x 1m, perfect for reinforcing small amounts of concrete and very good service from seller.
Items arrived very promptly and were exactly what I expected
I needed some rebar for a domestic project - just a few pieces at a specific length. I found Austen Knapman - prices reasonable for what I wanted and delivery priced sensibly (given the weight of the package). Order was delivered quickly and was exactly what I needed.
Very stong metal, sorted our buffet counter issues
I've used Austen Knapman twice now and on both occasions the order has been delivered quickly and exactly to specification. Can't ask for more.
Found just what I wanted at a good price and the metal was dispatched quickly. All round good service....I will be back. 100% satisfied and recommended.
I needed some steel rods for my training / Calisthenics frame...perfect! cheap, delivered in promised time frame. Can strongly recommend this company!
